Reusing upgrade key to Win10 Pro on a new machine

M

MarkLabrecque

I upgraded my computer to Windows 10 Pro (from Home) and then shortly after that it stopped working due to a corrupted drive. It was unrecoverable and I wasn't able to uninstall/deactivate Windows on this device. I bought a new device with a fresh version of Windows 10 Home, and I wanted to use the same key to upgrade, but when I attempted the upgrade on the new machine it told me the key was invalid. I assume this was because the old machine is still "using" the key. Is there a way to decommission non-usable machines or remotely deactivate product keys via a support request or some other means?

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