Lost files under Documents and Pictures due to Windows 10 update

G

Gopi J

Hello Folks,

Good Day. I have a Lenovo laptop with Window 10 Home Pro version. In the month of May 2018, i was prompted for an automatic Windows update, which i accepted. But this update resulted in issues that i was unable to login to the OS itself. Based on online search for a similar issue reported and resolution provided i created a USB stick with an installable version from another working computer and was able to successfully complete the upgrade.

But when i login to the environment now, I have lost all my important files present in the Document and Pictures folder of my user profile. I even checked in the Windows.old directory and it is not present there as well.


I need to get those files as i don't have a backup as well.


What are my options to recover those files and where can i see the same?


Please do help us to recover those files.

Thanks for your help.


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