Error: ""Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly." Server 2016

R

Robert Arnett

We are seeing this issue as described by many other users as well. The Windows Start menu, just stopped working. No Updates applied, not changes to the server. This is currently happening on 2 servers. you can Right Click the Button and still get the menu. We ran the Startmenu.diagcab Trouble shooter and got the

Error: ""Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly."

There is no solutions on the web that we have been able to find. We are seeing hundreds of threads for this issue on Windows 2016 and Windows 10. We have tried literally 40 -50 fix suggestions, but still have the same problem. We can install the Classic Shell software, which will at least give us a Start Menu (in the classic version) but that doesn't resolve the Search issues or the Action Center not working. This issue seems to have been going on since early 2017, and we have yet to find an answer that actually works. These are Windows 2016 Servers, in the same OU as other servers that don't have the issue. They have the same patch levels and versions.

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