C
Christopher Nash
Hi.
About a month ago our Terminal Servers started giving some troubles.
It is only affecting a handful of my users. For example:
If a user logs on to the server in the morning, and all icons and programs appear and work fine. The the user logs out for lunch. Upon returning and logging on again to their terminal, the desktop and taskbar are blank. The Start button does not work. C+A+D doesn't work. Ctrl+Shift+Esc brings up the Task Manager but most tabs are blank. Right clicking and refreshing the desktop shows the icons and files and programs on the desktop can be run normally. If you minimize a program it disappears (does not show on taskbar). Alt+Tab does allow you to cycle through open programs.
It doesn't sound too bad, but most of my users don't have icons for programs on their desktop, but rather on their start menu.
I have tried forcefully logging them off as administrator and trying again, but in the end I have to restart the server to get these users to work normally again.
Sometimes I can log them on our 2nd RDP server and their desktop, taskbar and start menu appear correctly. (But I don't have exactly the same printers and programs on both servers).
We though it might be a problem with our anti-virus ESET, but we changed to Windows SCEP over the weekend but the problem persists.
It is not the clients because this happens whether the user logs on through an HP ThinClient (Windows and Linux based), Windows 7, and when creating an RDP session from one of the other servers.
Can anyone think of what could cause this problem?
Continue reading...
About a month ago our Terminal Servers started giving some troubles.
It is only affecting a handful of my users. For example:
If a user logs on to the server in the morning, and all icons and programs appear and work fine. The the user logs out for lunch. Upon returning and logging on again to their terminal, the desktop and taskbar are blank. The Start button does not work. C+A+D doesn't work. Ctrl+Shift+Esc brings up the Task Manager but most tabs are blank. Right clicking and refreshing the desktop shows the icons and files and programs on the desktop can be run normally. If you minimize a program it disappears (does not show on taskbar). Alt+Tab does allow you to cycle through open programs.
It doesn't sound too bad, but most of my users don't have icons for programs on their desktop, but rather on their start menu.
I have tried forcefully logging them off as administrator and trying again, but in the end I have to restart the server to get these users to work normally again.
Sometimes I can log them on our 2nd RDP server and their desktop, taskbar and start menu appear correctly. (But I don't have exactly the same printers and programs on both servers).
We though it might be a problem with our anti-virus ESET, but we changed to Windows SCEP over the weekend but the problem persists.
It is not the clients because this happens whether the user logs on through an HP ThinClient (Windows and Linux based), Windows 7, and when creating an RDP session from one of the other servers.
Can anyone think of what could cause this problem?
Continue reading...