D
DJ4000
I can't open any folders on my desktop. I can access the files inside the folders by opening another program and then navigating to the folder, but when I try to open them from the desktop directly, the computer either freezes up or tells me the computer will be retstarted. I get the following details from the error message:
C:\Windows\Minidump\063018-42078-01.dmp
C:\Users\David\AppData\Local\Temp\WER-57906-0.sysdata.xml
C:\Windows\MEMORY.DMP
Interestingly, I can open up single files like a PDF that are on my desktop, as long as it's not contained within a folder.
I have scanned the computer several times and no virus is present. This only started a few days ago.
I can right-click on the folders and get information about the number of files inside, the type and the size. I just can't double-click on the folder without the computer crashing.
I'm still running windows 8, but am afraid to try and upgrade at this point because I can still access the files and need to back them up.
Any help would be appreciated.
Continue reading...
C:\Windows\Minidump\063018-42078-01.dmp
C:\Users\David\AppData\Local\Temp\WER-57906-0.sysdata.xml
C:\Windows\MEMORY.DMP
Interestingly, I can open up single files like a PDF that are on my desktop, as long as it's not contained within a folder.
I have scanned the computer several times and no virus is present. This only started a few days ago.
I can right-click on the folders and get information about the number of files inside, the type and the size. I just can't double-click on the folder without the computer crashing.
I'm still running windows 8, but am afraid to try and upgrade at this point because I can still access the files and need to back them up.
Any help would be appreciated.
Continue reading...