P
PurchasingGuy
I have a new Dell E7390V 2 in 1 and every time it goes into sleep mode, at some point it will crash and reboot. I have watched it do this and the error on the blue screen is Stop Code: PDC WATCHDOG TIMEOUT, What failed: pdc.sys.
The event log lists this as a critical event and it has happened 53 times in the week that I have had the computer. The events are all pretty common, one is shown below. Can you tell me what is causing this?
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7/5/2018 12:55:15 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: US-BARRYH-7390V.client.us.trendnet.org
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-07-05T05:55:15.719229200Z" />
<EventRecordID>10193</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>US-BARRYH-7390V.client.us.trendnet.org</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">335</Data>
<Data Name="BugcheckParameter1">0x4</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0xfffff80efeb7be78</Data>
<Data Name="BugcheckParameter4">0xfffffa0d95da7a60</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">true</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">1</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
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The event log lists this as a critical event and it has happened 53 times in the week that I have had the computer. The events are all pretty common, one is shown below. Can you tell me what is causing this?
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7/5/2018 12:55:15 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: US-BARRYH-7390V.client.us.trendnet.org
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-07-05T05:55:15.719229200Z" />
<EventRecordID>10193</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>US-BARRYH-7390V.client.us.trendnet.org</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">335</Data>
<Data Name="BugcheckParameter1">0x4</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0xfffff80efeb7be78</Data>
<Data Name="BugcheckParameter4">0xfffffa0d95da7a60</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">true</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">1</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
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