Remote Desktop Connection Mouse Slow with Windows 2012

U

urbanmojo

Hello:

I am connecting to a customer site with Citrix and using Citrix's Remote Desktop. I know this may be a Citrix issue but not sure. Customer isn't helping so thought I would check here.

I have two connections to computers in their network with Remote Desktop. One is to a Windows 2003 Server which works fine. When I connect to Windows 2012 the mouse is slow. I tried adjusting the mouse settings but it doesn't help.

Has anyone else experienced this? Is it an issue specific to Citrix or to Remote Desktop in general?

Thanks,

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