Service Control Manager errors, Event ID 7011

[Tonasis]

Hi there,

Am getting a ton of Service Control Manager errors, below are some examples:

Timeout (30000 milliseconds) waiting for a transaction response from the
Netlogon service

Timeout (30000 milliseconds) waiting for a transaction response from the
dmserver service

Timeout (30000 milliseconds) waiting for a transaction response from the
Spooler service

It's an SBS2000 SP4 server.

Seen a lot of questions asked of this error, but not too many answers, any
thoughts out there?
--
ts

 

[Adrian Grigorof]

If you restart the server, are you getting this type of errors right away?
Is there any process consuming lots of CPU or memory? You may want also to
run a chkdsk against your disks. If you look at the comments here -
http://www.eventid.net/display.asp?eventid=7011&eventno=110&source=Service Control Manager&phase=1 -
you can see that there are many conditions on which this event can be
recorded. However, given the fact that you have several unresponsive
services may indicate a problem with the operating system itself (corrupted
files, virus infection, etc..). Also, are there any other events recorded in
the logs?

--

Regards,
Adrian Grigorof
www.eventid.net - Information for over 9000 Windows event IDs
www.altairtech.ca/evlog - Free event log monitoring


"Tonasis" <Tonasis@discussions.microsoft.com> wrote in message
news:E016BF67-934C-4E7D-A09E-9249D7E77AA1@microsoft.com...
> Hi there,
>
> Am getting a ton of Service Control Manager errors, below are some
> examples:
>
> Timeout (30000 milliseconds) waiting for a transaction response from the
> Netlogon service
>
> Timeout (30000 milliseconds) waiting for a transaction response from the
> dmserver service
>
> Timeout (30000 milliseconds) waiting for a transaction response from the
> Spooler service
>
> It's an SBS2000 SP4 server.
>
> Seen a lot of questions asked of this error, but not too many answers, any
> thoughts out there?
> --
> ts

 

[Tonasis]

Thanks for replying Adrian,

There's quite a high load on this server. The customer was advised not to
install a sql database program on this box last year, but they went ahead and
installed it anyway!

Since then we get a lot of Dcom errors, and now these 7011 errors.

We advised them last year to upgrade the server to SBS2k3, but they spent
their budget on the dbase instead.

I'll let you know how I get on
--
ts


"Adrian Grigorof" wrote:

> If you restart the server, are you getting this type of errors right away?
> Is there any process consuming lots of CPU or memory? You may want also to
> run a chkdsk against your disks. If you look at the comments here -
> http://www.eventid.net/display.asp?eventid=7011&eventno=110&source=Service Control Manager&phase=1 -
> you can see that there are many conditions on which this event can be
> recorded. However, given the fact that you have several unresponsive
> services may indicate a problem with the operating system itself (corrupted
> files, virus infection, etc..). Also, are there any other events recorded in
> the logs?
>
> --
>
> Regards,
> Adrian Grigorof
> www.eventid.net - Information for over 9000 Windows event IDs
> www.altairtech.ca/evlog - Free event log monitoring
>
>
> "Tonasis" <Tonasis@discussions.microsoft.com> wrote in message
> news:E016BF67-934C-4E7D-A09E-9249D7E77AA1@microsoft.com...
> > Hi there,
> >
> > Am getting a ton of Service Control Manager errors, below are some
> > examples:
> >
> > Timeout (30000 milliseconds) waiting for a transaction response from the
> > Netlogon service
> >
> > Timeout (30000 milliseconds) waiting for a transaction response from the
> > dmserver service
> >
> > Timeout (30000 milliseconds) waiting for a transaction response from the
> > Spooler service
> >
> > It's an SBS2000 SP4 server.
> >
> > Seen a lot of questions asked of this error, but not too many answers, any
> > thoughts out there?
> > --
> > ts
>
>
>

 

[Adrian Grigorof]

Lack of resource is probably the answer to this problem. Maybe they can
limit the resource that SQL can use (not sure what version of SQL is
installed). You may also consider adding more memory.

--

Regards,
Adrian Grigorof
www.eventid.net - Information for over 9000 Windows event IDs
www.altairtech.ca/evlog - Free event log monitoring


"Tonasis" <Tonasis@discussions.microsoft.com> wrote in message
news:56D3C014-DB93-4D39-BD84-CAF80E464048@microsoft.com...
> Thanks for replying Adrian,
>
> There's quite a high load on this server. The customer was advised not to
> install a sql database program on this box last year, but they went ahead
> and
> installed it anyway!
>
> Since then we get a lot of Dcom errors, and now these 7011 errors.
>
> We advised them last year to upgrade the server to SBS2k3, but they spent
> their budget on the dbase instead.
>
> I'll let you know how I get on
> --
> ts
>
>
> "Adrian Grigorof" wrote:
>
>> If you restart the server, are you getting this type of errors right
>> away?
>> Is there any process consuming lots of CPU or memory? You may want also
>> to
>> run a chkdsk against your disks. If you look at the comments here -
>> http://www.eventid.net/display.asp?eventid=7011&eventno=110&source=Service Control Manager&phase=1 -
>> you can see that there are many conditions on which this event can be
>> recorded. However, given the fact that you have several unresponsive
>> services may indicate a problem with the operating system itself
>> (corrupted
>> files, virus infection, etc..). Also, are there any other events recorded
>> in
>> the logs?
>>
>> --
>>
>> Regards,
>> Adrian Grigorof
>> www.eventid.net - Information for over 9000 Windows event IDs
>> www.altairtech.ca/evlog - Free event log monitoring
>>
>>
>> "Tonasis" <Tonasis@discussions.microsoft.com> wrote in message
>> news:E016BF67-934C-4E7D-A09E-9249D7E77AA1@microsoft.com...
>> > Hi there,
>> >
>> > Am getting a ton of Service Control Manager errors, below are some
>> > examples:
>> >
>> > Timeout (30000 milliseconds) waiting for a transaction response from
>> > the
>> > Netlogon service
>> >
>> > Timeout (30000 milliseconds) waiting for a transaction response from
>> > the
>> > dmserver service
>> >
>> > Timeout (30000 milliseconds) waiting for a transaction response from
>> > the
>> > Spooler service
>> >
>> > It's an SBS2000 SP4 server.
>> >
>> > Seen a lot of questions asked of this error, but not too many answers,
>> > any
>> > thoughts out there?
>> > --
>> > ts
>>
>>
>>

 

[Tonasis]

Yep, am just trying to throttle a sql process at the mo, it's running at
259,916k.

Need to visit site and install Tasklist from the Windows 2000 support tools,
as you cant run it from the dos prompt. I need to run this to find out which
instance of sql is hogging the memory, and throttle accordingly, then monitor.


--
ts


"Adrian Grigorof" wrote:

> Lack of resource is probably the answer to this problem. Maybe they can
> limit the resource that SQL can use (not sure what version of SQL is
> installed). You may also consider adding more memory.
>
> --
>
> Regards,
> Adrian Grigorof
> www.eventid.net - Information for over 9000 Windows event IDs
> www.altairtech.ca/evlog - Free event log monitoring
>
>
> "Tonasis" <Tonasis@discussions.microsoft.com> wrote in message
> news:56D3C014-DB93-4D39-BD84-CAF80E464048@microsoft.com...
> > Thanks for replying Adrian,
> >
> > There's quite a high load on this server. The customer was advised not to
> > install a sql database program on this box last year, but they went ahead
> > and
> > installed it anyway!
> >
> > Since then we get a lot of Dcom errors, and now these 7011 errors.
> >
> > We advised them last year to upgrade the server to SBS2k3, but they spent
> > their budget on the dbase instead.
> >
> > I'll let you know how I get on
> > --
> > ts
> >
> >
> > "Adrian Grigorof" wrote:
> >
> >> If you restart the server, are you getting this type of errors right
> >> away?
> >> Is there any process consuming lots of CPU or memory? You may want also
> >> to
> >> run a chkdsk against your disks. If you look at the comments here -
> >> http://www.eventid.net/display.asp?eventid=7011&eventno=110&source=Service Control Manager&phase=1 -
> >> you can see that there are many conditions on which this event can be
> >> recorded. However, given the fact that you have several unresponsive
> >> services may indicate a problem with the operating system itself
> >> (corrupted
> >> files, virus infection, etc..). Also, are there any other events recorded
> >> in
> >> the logs?
> >>
> >> --
> >>
> >> Regards,
> >> Adrian Grigorof
> >> www.eventid.net - Information for over 9000 Windows event IDs
> >> www.altairtech.ca/evlog - Free event log monitoring
> >>
> >>
> >> "Tonasis" <Tonasis@discussions.microsoft.com> wrote in message
> >> news:E016BF67-934C-4E7D-A09E-9249D7E77AA1@microsoft.com...
> >> > Hi there,
> >> >
> >> > Am getting a ton of Service Control Manager errors, below are some
> >> > examples:
> >> >
> >> > Timeout (30000 milliseconds) waiting for a transaction response from
> >> > the
> >> > Netlogon service
> >> >
> >> > Timeout (30000 milliseconds) waiting for a transaction response from
> >> > the
> >> > dmserver service
> >> >
> >> > Timeout (30000 milliseconds) waiting for a transaction response from
> >> > the
> >> > Spooler service
> >> >
> >> > It's an SBS2000 SP4 server.
> >> >
> >> > Seen a lot of questions asked of this error, but not too many answers,
> >> > any
> >> > thoughts out there?
> >> > --
> >> > ts
> >>
> >>
> >>
>
>
>

 

[SyscomDT]

I have noticed this error occurring at random times. Or so I thought.
After reading this thread and reinspecting my event logs, I see our
Sophos Antivirus attempting to scan backup files that are very large,
in my case, over 4 GB. The real time scan throws an informational
message:
File \Device\LanmanRedirector\Red\Backup\Backup not checked. Files
larger than 4GB are not supported by on-access scanning

Another file that throws this warning is the URL Cache for our ISA
Server.

I have created exclusions to prevent these files from being scanned and
will re-post with results. I hope this helps someone out there, as I
have been seeing the Exchange server disconnected messages throughout
the day, as well.

-Scott
Syscom Digital Technologies, LLC.


--
SyscomDT
------------------------------------------------------------------------
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