Application Crashing - Event ID - 1023, 1000

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Meedstone Perera

We run a Document Management application on Windows Server 2012 R2. Application runs on .Net Framework 4.0, a Production Web server and SQL Database in Seperate database Server.

Application crashes during peak loading intermittently and Following errors have been logged in the production server.

Event ID -1023

Application: w3wp.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Run time at IP 6E870702 (6E7D0000) with exit code 80131506.

Event ID -1000

Faulting application name: w3wp.exe, version: 8.5.9600.16384, time stamp: 0x52157ba0 Faulting module name: clr.dll, version: 4.6.1055.0, time stamp: 0x563c0f73 Exception code: 0x80131506 Fault offset: 0x000a0702 Faulting process id: 0x153c Faulting application start time: 0x01d1aa989c3e96e9 Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll Report Id: a97733e6-168c-11e6-80d5-00155d0e8619


We have been investigating in order to find a permanent solution to the issue and discovered that this is a rare issue that occurs in Microsoft .Net framework. It’s also mentioned in the Official Microsoft site, please refer the URL below.

https://support.microsoft.com/en-gb/kb/2640103


We would much appreciate that if we can find a solution for the above or compatible hotfix for Windows Serevr 2012 R2.

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