C
CarlosVer
Hi,
Can someone help me?
I have the next issue:
When I print a file from Notepad to "Microsoft Print To PDF" it works fine. I can find the .pdf file where I have stored it.
But when I do the same with a Office program like Word (e.g. with just "Hello" as text) then the .pdf file disappears directly. At your explorer you can see the file was there at your "Recent files". If you click on it, it tells you "The file cannot be found". If you check the print spooler while using "Microsoft Print To PDF", you can see the file in a second.
If you check the Event Viewer at "Applications and Services Logs" -> "Microsoft" -> "Windows" -> "PrintService" -> "Operational" (maybe you have to activate this first), I can see the next Event ID: 310
Document 14, Print Document owned by %UserId% was deleted on Microsoft Print To PDF. No user action is required.
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Why is my .pdf document deleted using one of the Office product while like using notepad it is working well?
Other information:
* Windows 10 Version 1709 and 1803
* Office O365
* Dell and HP laptops
* Already tried delete/reinstall or update the "Microsoft Print To PDF" driver or turn off or on by "Windows features".
* Yes, I know it is possible to export a document to a pdf file but in some cases it is not.
Anyone have an idea?
Continue reading...
Can someone help me?
I have the next issue:
When I print a file from Notepad to "Microsoft Print To PDF" it works fine. I can find the .pdf file where I have stored it.
But when I do the same with a Office program like Word (e.g. with just "Hello" as text) then the .pdf file disappears directly. At your explorer you can see the file was there at your "Recent files". If you click on it, it tells you "The file cannot be found". If you check the print spooler while using "Microsoft Print To PDF", you can see the file in a second.
If you check the Event Viewer at "Applications and Services Logs" -> "Microsoft" -> "Windows" -> "PrintService" -> "Operational" (maybe you have to activate this first), I can see the next Event ID: 310
Document 14, Print Document owned by %UserId% was deleted on Microsoft Print To PDF. No user action is required.
-----------------------------------------------------------------------------------------------------------------------------------
Why is my .pdf document deleted using one of the Office product while like using notepad it is working well?
Other information:
* Windows 10 Version 1709 and 1803
* Office O365
* Dell and HP laptops
* Already tried delete/reinstall or update the "Microsoft Print To PDF" driver or turn off or on by "Windows features".
* Yes, I know it is possible to export a document to a pdf file but in some cases it is not.
Anyone have an idea?
Continue reading...