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DennisAmith
Greetings,
We are having issues printing on Outlook with the HP Color LaserJet Pro M452DN. It keeps wanting print to Tray 1 and not the main tray ->Tray 2.
It prints perfectly on Word, Excel, PDF applications but on Outlook 2016, it keeps wanting to print to Tray 1.
I've scoured the Microsoft forums going way back to Office 2007 that had this issue before with printing from Outlook, from selecting Tray 2 only, disabling Tray 1, checking if it's on Memo, checking for paper type to as many things as possible.
Again, the problem is only with printing with Outlook 2016 to the HP LaserJet Pro M452DN, no problems with Word, Excel or PDF applications. We had no problems with any other HP LaserJet at our locations, just this new printer.
Fortunately, they can print if they hit the button to continue printing and then hitting the button again for tray 2 and then it will print that way. But it's a frustration that our staff is not used to dealing with. So, not sure if this limitation is with the new color laserjet printer from HP or this is more Outlook related.
Thank you in advance.
Continue reading...
We are having issues printing on Outlook with the HP Color LaserJet Pro M452DN. It keeps wanting print to Tray 1 and not the main tray ->Tray 2.
It prints perfectly on Word, Excel, PDF applications but on Outlook 2016, it keeps wanting to print to Tray 1.
I've scoured the Microsoft forums going way back to Office 2007 that had this issue before with printing from Outlook, from selecting Tray 2 only, disabling Tray 1, checking if it's on Memo, checking for paper type to as many things as possible.
Again, the problem is only with printing with Outlook 2016 to the HP LaserJet Pro M452DN, no problems with Word, Excel or PDF applications. We had no problems with any other HP LaserJet at our locations, just this new printer.
Fortunately, they can print if they hit the button to continue printing and then hitting the button again for tray 2 and then it will print that way. But it's a frustration that our staff is not used to dealing with. So, not sure if this limitation is with the new color laserjet printer from HP or this is more Outlook related.
Thank you in advance.
Continue reading...