Win98 RD client no longer able to connect to XP Pro

K

Karlof

I have a client that has a WINDOWS 98SE Laptop. He has been using the laptop
for years to connect to a handful of XP Pro computers using the Win98 RD
Client.

Suddenly he is getting the message "The client could not connect to the
remote computer ..." on about 50% of the computers he tries to connect to.
These are computers that he was previously able to connect with.

If I try to connect to these unreachable machines using an XP box I am able
to make the connection.

Nothing has changed on his end, and the connections are actually saved as
shortcuts (I have tried re-creating them on the fly, but this didn't help).
Has some windows update occurred on the remote machines that blocks Win98
connections?

Any ideas on how to correct this (he is adamant about upgrading his laptop).

Thanks
 
9

98 Guy

Karlof wrote:

> Suddenly he is getting the message "The client could not connect
> to the remote computer ..." on about 50% of the computers he
> tries to connect to.

I take it that all the computers (98 and XP) are on the same local
lan?

On the 98 machine, do this:

Start -> Find -> Computer

Enter the IP address of one of the unreachable XP machines. If you
don't know what that is, open a DOS prompt on the XP machine and enter
the command "ipconfig". It will most likely be a number like
192.168.x.y, where x will be 0, 1 or 2.

If the computer does not show up in the Find window on the 98 machine,
make sure you can ping it. On the 98 machine, open a DOS prompt and
ping the IP address of the XP machine.

If you can ping, but not see the XP machine in the Find list, then
make sure you are actually sharing something on the XP machine. A
drive or directory for example.
 
K

Karlof

Can ping XP box. File & printer sharing is working fine, just RD problem.

I believe the problem is due to an XP update as all of these machines were
reachable in the past. Nothing has changed on any of the computers OS-wise
or program-wise (except some XP updates).

The problem appears to be getting worse, originally it was just a small
number of machines that became unreachable, now it is about 50%


"98 Guy" <98@Guy.com> wrote in message news:468BAFB9.D32DF40E@Guy.com...
> Karlof wrote:
>
> > Suddenly he is getting the message "The client could not connect
> > to the remote computer ..." on about 50% of the computers he
> > tries to connect to.
>
> I take it that all the computers (98 and XP) are on the same local
> lan?
>
> On the 98 machine, do this:
>
> Start -> Find -> Computer
>
> Enter the IP address of one of the unreachable XP machines. If you
> don't know what that is, open a DOS prompt on the XP machine and enter
> the command "ipconfig". It will most likely be a number like
> 192.168.x.y, where x will be 0, 1 or 2.
>
> If the computer does not show up in the Find window on the 98 machine,
> make sure you can ping it. On the 98 machine, open a DOS prompt and
> ping the IP address of the XP machine.
>
> If you can ping, but not see the XP machine in the Find list, then
> make sure you are actually sharing something on the XP machine. A
> drive or directory for example.
 
B

Brian Sullivan

On Wed, 4 Jul 2007 10:44:46 -0400, Karlof wrote:

> Can ping XP box. File & printer sharing is working fine, just RD problem.
>
> I believe the problem is due to an XP update as all of these machines were
> reachable in the past. Nothing has changed on any of the computers OS-wise
> or program-wise (except some XP updates).
>
> The problem appears to be getting worse, originally it was just a small
> number of machines that became unreachable, now it is about 50%
>
>
> "98 Guy" <98@Guy.com> wrote in message news:468BAFB9.D32DF40E@Guy.com...
>> Karlof wrote:
>>
>>> Suddenly he is getting the message "The client could not connect
>>> to the remote computer ..." on about 50% of the computers he
>>> tries to connect to.
>>
>> I take it that all the computers (98 and XP) are on the same local
>> lan?
>>
>> On the 98 machine, do this:
>>
>> Start -> Find -> Computer
>>
>> Enter the IP address of one of the unreachable XP machines. If you
>> don't know what that is, open a DOS prompt on the XP machine and enter
>> the command "ipconfig". It will most likely be a number like
>> 192.168.x.y, where x will be 0, 1 or 2.
>>
>> If the computer does not show up in the Find window on the 98 machine,
>> make sure you can ping it. On the 98 machine, open a DOS prompt and
>> ping the IP address of the XP machine.
>>
>> If you can ping, but not see the XP machine in the Find list, then
>> make sure you are actually sharing something on the XP machine. A
>> drive or directory for example.

Check to see that the XP firewall settings still allow the access you
require.


--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com)
 
K

Karlof

"Brian Sullivan" <briansullivan@WORMTIREDcoursesbywire.com> wrote in message
news:7jnx7u8y50c4.apexznev38vo.dlg@40tude.net...
> On Wed, 4 Jul 2007 10:44:46 -0400, Karlof wrote:
>
> > Can ping XP box. File & printer sharing is working fine, just RD
problem.
> >
> > I believe the problem is due to an XP update as all of these machines
were
> > reachable in the past. Nothing has changed on any of the computers
OS-wise
> > or program-wise (except some XP updates).
> >
> > The problem appears to be getting worse, originally it was just a small
> > number of machines that became unreachable, now it is about 50%
> >
> >
> > "98 Guy" <98@Guy.com> wrote in message news:468BAFB9.D32DF40E@Guy.com...
> >> Karlof wrote:
> >>
> >>> Suddenly he is getting the message "The client could not connect
> >>> to the remote computer ..." on about 50% of the computers he
> >>> tries to connect to.
> >>
> >> I take it that all the computers (98 and XP) are on the same local
> >> lan?
> >>
> >> On the 98 machine, do this:
> >>
> >> Start -> Find -> Computer
> >>
> >> Enter the IP address of one of the unreachable XP machines. If you
> >> don't know what that is, open a DOS prompt on the XP machine and enter
> >> the command "ipconfig". It will most likely be a number like
> >> 192.168.x.y, where x will be 0, 1 or 2.
> >>
> >> If the computer does not show up in the Find window on the 98 machine,
> >> make sure you can ping it. On the 98 machine, open a DOS prompt and
> >> ping the IP address of the XP machine.
> >>
> >> If you can ping, but not see the XP machine in the Find list, then
> >> make sure you are actually sharing something on the XP machine. A
> >> drive or directory for example.
>
> Check to see that the XP firewall settings still allow the access you
> require.
>
>
> --
> Brian Sullivan
> Courses by Wire (http://www.coursesbywire.com)

Firewall is not the problem (have even turned it off). Remote Desktop XP to
XP works fine.
 
G

glee

Try removing the Remote Desktop Client software on the Win98 machine, and then
reinstalling it either from the Windows XP CD or from download:
http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm


"Karlof" <N@NE.nothing> wrote in message
news:eektdvmvHHA.4612@TK2MSFTNGP03.phx.gbl...
>
> "Brian Sullivan" <briansullivan@WORMTIREDcoursesbywire.com> wrote in message
> news:7jnx7u8y50c4.apexznev38vo.dlg@40tude.net...
>> On Wed, 4 Jul 2007 10:44:46 -0400, Karlof wrote:
>>
>> > Can ping XP box. File & printer sharing is working fine, just RD
> problem.
>> >
>> > I believe the problem is due to an XP update as all of these machines
> were
>> > reachable in the past. Nothing has changed on any of the computers
> OS-wise
>> > or program-wise (except some XP updates).
>> >
>> > The problem appears to be getting worse, originally it was just a small
>> > number of machines that became unreachable, now it is about 50%
>> >
>> >
>> > "98 Guy" <98@Guy.com> wrote in message news:468BAFB9.D32DF40E@Guy.com...
>> >> Karlof wrote:
>> >>
>> >>> Suddenly he is getting the message "The client could not connect
>> >>> to the remote computer ..." on about 50% of the computers he
>> >>> tries to connect to.
>> >>
>> >> I take it that all the computers (98 and XP) are on the same local
>> >> lan?
>> >>
>> >> On the 98 machine, do this:
>> >>
>> >> Start -> Find -> Computer
>> >>
>> >> Enter the IP address of one of the unreachable XP machines. If you
>> >> don't know what that is, open a DOS prompt on the XP machine and enter
>> >> the command "ipconfig". It will most likely be a number like
>> >> 192.168.x.y, where x will be 0, 1 or 2.
>> >>
>> >> If the computer does not show up in the Find window on the 98 machine,
>> >> make sure you can ping it. On the 98 machine, open a DOS prompt and
>> >> ping the IP address of the XP machine.
>> >>
>> >> If you can ping, but not see the XP machine in the Find list, then
>> >> make sure you are actually sharing something on the XP machine. A
>> >> drive or directory for example.
>>
>> Check to see that the XP firewall settings still allow the access you
>> require.
>>
>>
>> --
>> Brian Sullivan
>> Courses by Wire (http://www.coursesbywire.com)
>
> Firewall is not the problem (have even turned it off). Remote Desktop XP to
> XP works fine.
>
>
 
B

Brian Sullivan

On Wed, 4 Jul 2007 14:48:06 -0400, Karlof wrote:

> "Brian Sullivan" <briansullivan@WORMTIREDcoursesbywire.com> wrote in message
> news:7jnx7u8y50c4.apexznev38vo.dlg@40tude.net...
>> On Wed, 4 Jul 2007 10:44:46 -0400, Karlof wrote:
>>
>>> Can ping XP box. File & printer sharing is working fine, just RD
> problem.
>>>
>>> I believe the problem is due to an XP update as all of these machines
> were
>>> reachable in the past. Nothing has changed on any of the computers
> OS-wise
>>> or program-wise (except some XP updates).
>>>
>>> The problem appears to be getting worse, originally it was just a small
>>> number of machines that became unreachable, now it is about 50%
>>>
>>>
>>> "98 Guy" <98@Guy.com> wrote in message news:468BAFB9.D32DF40E@Guy.com...
>>>> Karlof wrote:
>>>>
>>>>> Suddenly he is getting the message "The client could not connect
>>>>> to the remote computer ..." on about 50% of the computers he
>>>>> tries to connect to.
>>>>
>>>> I take it that all the computers (98 and XP) are on the same local
>>>> lan?
>>>>
>>>> On the 98 machine, do this:
>>>>
>>>> Start -> Find -> Computer
>>>>
>>>> Enter the IP address of one of the unreachable XP machines. If you
>>>> don't know what that is, open a DOS prompt on the XP machine and enter
>>>> the command "ipconfig". It will most likely be a number like
>>>> 192.168.x.y, where x will be 0, 1 or 2.
>>>>
>>>> If the computer does not show up in the Find window on the 98 machine,
>>>> make sure you can ping it. On the 98 machine, open a DOS prompt and
>>>> ping the IP address of the XP machine.
>>>>
>>>> If you can ping, but not see the XP machine in the Find list, then
>>>> make sure you are actually sharing something on the XP machine. A
>>>> drive or directory for example.
>>
>> Check to see that the XP firewall settings still allow the access you
>> require.
>>
>>
>> --
>> Brian Sullivan
>> Courses by Wire (http://www.coursesbywire.com)
>
> Firewall is not the problem (have even turned it off).


OK that should rule out it as the cause.


> Remote Desktop XP to
> XP works fine.


The firewall could be configured to allow specific machines access and
others not so unless XP and 98 are running from the same machine/ip the
fact that XP works fine is not sufficient to know that the firewall is not
a factor.


--
Brian Sullivan
Courses by Wire (http://www.coursesbywire.com)
 
K

Karlof

Reinstall of RD didn't help.

Just installed Win98 on a test machine and it doing the same thing.
Definitely a Win98 issue.



"glee" <glee29@spamindspring.com> wrote in message
news:er1hTJnvHHA.1208@TK2MSFTNGP05.phx.gbl...
> Try removing the Remote Desktop Client software on the Win98 machine, and
then
> reinstalling it either from the Windows XP CD or from download:
> http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/
> http://dts-l.org/goodpost.htm
>
>
> "Karlof" <N@NE.nothing> wrote in message
> news:eektdvmvHHA.4612@TK2MSFTNGP03.phx.gbl...
> >
> > "Brian Sullivan" <briansullivan@WORMTIREDcoursesbywire.com> wrote in
message
> > news:7jnx7u8y50c4.apexznev38vo.dlg@40tude.net...
> >> On Wed, 4 Jul 2007 10:44:46 -0400, Karlof wrote:
> >>
> >> > Can ping XP box. File & printer sharing is working fine, just RD
> > problem.
> >> >
> >> > I believe the problem is due to an XP update as all of these
machines
> > were
> >> > reachable in the past. Nothing has changed on any of the computers
> > OS-wise
> >> > or program-wise (except some XP updates).
> >> >
> >> > The problem appears to be getting worse, originally it was just a
small
> >> > number of machines that became unreachable, now it is about 50%
> >> >
> >> >
> >> > "98 Guy" <98@Guy.com> wrote in message
news:468BAFB9.D32DF40E@Guy.com...
> >> >> Karlof wrote:
> >> >>
> >> >>> Suddenly he is getting the message "The client could not connect
> >> >>> to the remote computer ..." on about 50% of the computers he
> >> >>> tries to connect to.
> >> >>
> >> >> I take it that all the computers (98 and XP) are on the same local
> >> >> lan?
> >> >>
> >> >> On the 98 machine, do this:
> >> >>
> >> >> Start -> Find -> Computer
> >> >>
> >> >> Enter the IP address of one of the unreachable XP machines. If you
> >> >> don't know what that is, open a DOS prompt on the XP machine and
enter
> >> >> the command "ipconfig". It will most likely be a number like
> >> >> 192.168.x.y, where x will be 0, 1 or 2.
> >> >>
> >> >> If the computer does not show up in the Find window on the 98
machine,
> >> >> make sure you can ping it. On the 98 machine, open a DOS prompt and
> >> >> ping the IP address of the XP machine.
> >> >>
> >> >> If you can ping, but not see the XP machine in the Find list, then
> >> >> make sure you are actually sharing something on the XP machine. A
> >> >> drive or directory for example.
> >>
> >> Check to see that the XP firewall settings still allow the access you
> >> require.
> >>
> >>
> >> --
> >> Brian Sullivan
> >> Courses by Wire (http://www.coursesbywire.com)
> >
> > Firewall is not the problem (have even turned it off). Remote Desktop XP
to
> > XP works fine.
> >
> >
>
 
9

98 Guy

Karlof wrote:

> Just installed Win98 on a test machine and it doing the same
> thing. Definitely a Win98 issue.

Are you sharing some drive or directory on the XP box?

Have you tried the "start-find-computer" suggestion I gave in my first
response?
 
K

Karlof

>Have you tried the "start-find-computer"
Yes, I do see the XP boxes and can access files on them just can RD into
them from W98 box


"98 Guy" <98@Guy.com> wrote in message news:468C13DA.334708B2@Guy.com...
> Karlof wrote:
>
> > Just installed Win98 on a test machine and it doing the same
> > thing. Definitely a Win98 issue.
>
> Are you sharing some drive or directory on the XP box?
>
> Have you tried the "start-find-computer" suggestion I gave in my first
> response?
 
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