WindowsUpdate and most of windows utility crash

Denis Bergeron · Jul 4, 2007

Hello,

I have Windows Ultimate (french) on a Acer 5680 (come withit and with Norton
InternetAntivirus) yesterday, NAV asked to be re-installed to work (???) I
have a error message from NAV every minute. So I desintalled it with Windows
unisntaller.

Now, WindowsUpdate doesn't work anymore, samething for system properties or
for personalisation (etc.)
In WindowsUpdate.lgo I got this message :

2007-07-04 08:57:03:412 1116 163c Agent *************
2007-07-04 08:57:03:412 1116 163c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:03:412 1116 163c Agent *********
2007-07-04 08:57:03:412 1116 163c Agent * Online = Yes Ignore download
priority = No
2007-07-04 08:57:03:412 1116 163c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-07-04 08:57:03:412 1116 163c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-07-04 08:57:03:412 1116 163c Setup Checking for agent SelfUpdate
2007-07-04 08:57:03:412 1116 163c Setup Client version: Core: 7.0.6000.374
Aux: 7.0.6000.374
2007-07-04 08:57:03:431 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:03:438 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:415 1116 163c Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-04 08:57:06:425 1116 163c Misc Microsoft signed: Yes
2007-07-04 08:57:06:431 1116 163c Setup WARNING: SelfUpdate check failed to
download package information, error = 0x80040154
2007-07-04 08:57:06:431 1116 163c Setup FATAL: SelfUpdate check failed, err
= 0x80040154
2007-07-04 08:57:06:431 1116 163c Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2007-07-04 08:57:06:470 1116 163c Agent * WARNING: Exit code = 0x80040154
2007-07-04 08:57:06:471 1116 163c Agent *********
2007-07-04 08:57:06:471 1116 163c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-04 08:57:06:471 1116 163c Agent *************

The actual situaton is that I can't have Windows Update, Can change any
setting in vista...

I suspect a unregistered DLL by the removl of NAV. Now, which one, and who
to re-register it ?

Thank you

dean-dean · Jul 4, 2007

You could try this:

Click Start, point to All Programs, point to Accessories, and then
right-click Command Prompt, and choose Run as Administrator.

Type

Regsvr32 C:\Windows\System32\msxml3.dll

and then press ENTER. When you receive the following message
"DllRegisterServer in C:\Windows\System32\Msxml3.dll" DLL succeeded, click
OK.

Then repeat the procedure with these commands:

Regsvr32 C:\Windows\System32\msxml4.dll

Regsvr32 C:\Windows\System32\msxml6.dll

Close the Command Prompt window.

You might also try going to Control Panel\Programs and Features and choosing
Repair for MSXML 4.0 SP2 (KB927978), if the entry exists.

"Denis Bergeron" <DenisBergeron@discussions.microsoft.com> wrote in message
news:FD2FFBCE-DC1F-49AD-BA76-1F7592C4947D@microsoft.com...
> Hello,
>
> I have Windows Ultimate (french) on a Acer 5680 (come withit and with
> Norton
> InternetAntivirus) yesterday, NAV asked to be re-installed to work (???) I
> have a error message from NAV every minute. So I desintalled it with
> Windows
> unisntaller.
>
> Now, WindowsUpdate doesn't work anymore, samething for system properties
> or
> for personalisation (etc.)
> In WindowsUpdate.lgo I got this message :
>
> 2007-07-04 08:57:03:412 1116 163c Agent *************
> 2007-07-04 08:57:03:412 1116 163c Agent ** START ** Agent: Finding
> updates
> [CallerId = AutomaticUpdates]
> 2007-07-04 08:57:03:412 1116 163c Agent *********
> 2007-07-04 08:57:03:412 1116 163c Agent * Online = Yes Ignore download
> priority = No
> 2007-07-04 08:57:03:412 1116 163c Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2007-07-04 08:57:03:412 1116 163c Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2007-07-04 08:57:03:412 1116 163c Setup Checking for agent SelfUpdate
> 2007-07-04 08:57:03:412 1116 163c Setup Client version: Core: 7.0.6000.374
> Aux: 7.0.6000.374
> 2007-07-04 08:57:03:431 1116 163c Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-07-04 08:57:03:438 1116 163c Misc Microsoft signed: Yes
> 2007-07-04 08:57:06:415 1116 163c Misc Validating signature for
> C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-07-04 08:57:06:425 1116 163c Misc Microsoft signed: Yes
> 2007-07-04 08:57:06:431 1116 163c Setup WARNING: SelfUpdate check failed
> to
> download package information, error = 0x80040154
> 2007-07-04 08:57:06:431 1116 163c Setup FATAL: SelfUpdate check failed,
> err
> = 0x80040154
> 2007-07-04 08:57:06:431 1116 163c Agent * WARNING: Skipping scan,
> self-update check returned 0x80040154
> 2007-07-04 08:57:06:470 1116 163c Agent * WARNING: Exit code =
> 0x80040154
> 2007-07-04 08:57:06:471 1116 163c Agent *********
> 2007-07-04 08:57:06:471 1116 163c Agent ** END ** Agent: Finding
> updates
> [CallerId = AutomaticUpdates]
> 2007-07-04 08:57:06:471 1116 163c Agent *************
>
>
> The actual situaton is that I can't have Windows Update, Can change any
> setting in vista...
>
> I suspect a unregistered DLL by the removl of NAV. Now, which one, and who
> to re-register it ?
>
> Thank you

anandk · Jul 9, 2007

http://www.programurl.com/emsa-register-dll-tool.htm here is a good small
utility which u case use to register/unregister dlls, on the fly.

if that doesnt help, maybe u should consider reinstalling norton, AND THEN
using the NORTON UNINSTALL TOOL from
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 to
ensure a complete instal. then clean up ur registry with, say, freeware
ccleaner.
--
www.WinVistaClub.com
Microsoft MVP 2007 Awardee.

"dean-dean" wrote:

> You could try this:
>
> Click Start, point to All Programs, point to Accessories, and then
> right-click Command Prompt, and choose Run as Administrator.
>
> Type
>
> Regsvr32 C:\Windows\System32\msxml3.dll
>
> and then press ENTER. When you receive the following message
> "DllRegisterServer in C:\Windows\System32\Msxml3.dll" DLL succeeded, click
> OK.
>
> Then repeat the procedure with these commands:
>
> Regsvr32 C:\Windows\System32\msxml4.dll
>
> Regsvr32 C:\Windows\System32\msxml6.dll
>
> Close the Command Prompt window.
>
> You might also try going to Control Panel\Programs and Features and choosing
> Repair for MSXML 4.0 SP2 (KB927978), if the entry exists.
>
>
> "Denis Bergeron" <DenisBergeron@discussions.microsoft.com> wrote in message
> news:FD2FFBCE-DC1F-49AD-BA76-1F7592C4947D@microsoft.com...
> > Hello,
> >
> > I have Windows Ultimate (french) on a Acer 5680 (come withit and with
> > Norton
> > InternetAntivirus) yesterday, NAV asked to be re-installed to work (???) I
> > have a error message from NAV every minute. So I desintalled it with
> > Windows
> > unisntaller.
> >
> > Now, WindowsUpdate doesn't work anymore, samething for system properties
> > or
> > for personalisation (etc.)
> > In WindowsUpdate.lgo I got this message :
> >
> > 2007-07-04 08:57:03:412 1116 163c Agent *************
> > 2007-07-04 08:57:03:412 1116 163c Agent ** START ** Agent: Finding
> > updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-04 08:57:03:412 1116 163c Agent *********
> > 2007-07-04 08:57:03:412 1116 163c Agent * Online = Yes Ignore download
> > priority = No
> > 2007-07-04 08:57:03:412 1116 163c Agent * Criteria = "IsInstalled=0 and
> > DeploymentAction='Installation' or IsPresent=1 and
> > DeploymentAction='Uninstallation' or IsInstalled=1 and
> > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> > DeploymentAction='Uninstallation' and RebootRequired=1"
> > 2007-07-04 08:57:03:412 1116 163c Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2007-07-04 08:57:03:412 1116 163c Setup Checking for agent SelfUpdate
> > 2007-07-04 08:57:03:412 1116 163c Setup Client version: Core: 7.0.6000.374
> > Aux: 7.0.6000.374
> > 2007-07-04 08:57:03:431 1116 163c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-04 08:57:03:438 1116 163c Misc Microsoft signed: Yes
> > 2007-07-04 08:57:06:415 1116 163c Misc Validating signature for
> > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-07-04 08:57:06:425 1116 163c Misc Microsoft signed: Yes
> > 2007-07-04 08:57:06:431 1116 163c Setup WARNING: SelfUpdate check failed
> > to
> > download package information, error = 0x80040154
> > 2007-07-04 08:57:06:431 1116 163c Setup FATAL: SelfUpdate check failed,
> > err
> > = 0x80040154
> > 2007-07-04 08:57:06:431 1116 163c Agent * WARNING: Skipping scan,
> > self-update check returned 0x80040154
> > 2007-07-04 08:57:06:470 1116 163c Agent * WARNING: Exit code =
> > 0x80040154
> > 2007-07-04 08:57:06:471 1116 163c Agent *********
> > 2007-07-04 08:57:06:471 1116 163c Agent ** END ** Agent: Finding
> > updates
> > [CallerId = AutomaticUpdates]
> > 2007-07-04 08:57:06:471 1116 163c Agent *************
> >
> >
> > The actual situaton is that I can't have Windows Update, Can change any
> > setting in vista...
> >
> > I suspect a unregistered DLL by the removl of NAV. Now, which one, and who
> > to re-register it ?
> >
> > Thank you
>
>

WindowsUpdate and most of windows utility crash

Denis Bergeron

dean-dean

anandk

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