RRAS will not start

N

NetzenRob

Hello,

We have a problem with RRAS service not starting and our staff being unable to VPN.

The event error code is:

code: 7024

The Routing and Remote Access service terminated with the following service-specific error:
More data is available.


When we go the admin tools > RRAS and right click > tasks > start > it says:


An error occured while trying to start the Routing and Remote Access service on SERVERNAME. For more information about the error see Event Viewer.

Press OK and it gives:

Routing and Remote Access cannot be started because of the following error: Please see event log for more information:

The Service has returned a service-specific error code (8007042a).


We also have these event logs: The Routing and Remote Access service entered the stopped state. 7036


We've tried the following:

1) removing IPV6 from registry as per several how to fix guides, didn't fix

2) winsock and ip / tcp resets, didn't fix

3) removing role and readd, didn't fix

4) sfc /scannow - didn't fix

5) We've upgraded and tried rolling back our network card drivers, didn't fix

6) tried a new network card, didn't fix

We are completely stuck now, can anyone help get this service working?

Thanks


Rob

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