Windows 8 Pro : HP -HDClass Update Error

S

SekretariatJKA

Hye


I try to write my problem in english as much as i can.... sorry my english not so good.


before this i have chat with one of your online technical representative, preeti. she's doing what she can do. but somehow, after restarting, error to reconncet the remote control. so i can communicate with preeti anymore.


i have a problem to update HP - HDClass dated 7/25/2015. so preeti have try with her best and the last thing she do before the remote can't reconnet is preeti uninstall my antivirus. so i try by myself to run the windows update. only windows defender can update. but the HP -HDClass cannot update. Failed. The code error is 80070436.


so i hope, if preeti, or anyone can help me, i am very happy and really appreciate it.


thanks

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