Server 2016 cannot install cumulative updates

M

Ming-GC

I have two VMs running Server 2016 Datacenter, version 1607 and build 14393.1715. When I try to install the CU update for September or October 2017 from WSUS/standalone offline package and when it ask for a reboot I get an error in the blue screen, "We couldn't complete the updates, Undoing changes."

I ran sfc /scannow and received no error.

I also did DISM /online /Clenup-Image /CheckHealth,

DISM /online /Clenup-Image /ScanHealth,

DISM /online /Clenup-Image /RestoreHealth and

DISM /online /Clenup-Image /RestoreHealth from a soruce with the Server 2016 ISO and still receiving the same error.


I also stopped the windows update service and renamed the SoftwareDistribution folder so windows update will re-download and re-create the update database but the result were the same.


Upon inspecting the event log, the only error I find for windows update was "Installation Failure: Windows failed to install the following update with error 0x80070003". Error code 0x80070003 is when some files for the windows update is missing I re-downloaded the CU updates but still receiving the same error.


The two Server 2016 VMs has 2 CPU each and 16GB of memory. They are running a fail over cluster for Available group for SQL. Besides issue with Windows update the SQL is running without any issue but not patching the server will be an problem in the long run.


I am currently out of idea what the issue can be. Any help or idea of the issue will be greatly appreciated. Thanks

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