laptop windows 7/10 stuck on setup is starting.

S

SteviieSycStar

I have a Samsung laptop that came with Windows 7, I updated it to Windows 10 and then the problem started to happen. I turned on the laptop and it was just the windows 10 logo with a spinning circle and no progress.


I then put the Samsung recovery disk in and chose my country and language to install Windows again and it's just stuck on set up is starting and was like this way for around 6 hours.


I have tried logging into the bios and changing to default settings but no avail. I have also tried searching for SATA control and tried seeing if I can change it to AHCI, however it is not on the menu at all. I have also tried to change the boot option to boot the cd/DVD drive first but yet again no avail


I have also tried samsung recovery and wiping the disk clean, however it brings me to a green screen and says please wait and doesn't load. and will stay there for a few hours.


my system information is the following


SATA port 1 : samsung HN-M750MBB

SATA port 2 - MATSHITADVD-RAM UJ8A7AS


CPU Vendor Intel (R)

CPU type Core (tm) i5-252430m CPU

CPU SPEED 2.40 Ghz

CPU VT (VT-x) Supported


Total memory 6144 MB


BIOS Version 13FD

MICOM Version 13FD


sorry if this information is not needed but it's the only information of the device that I have.


I have also tried the turning it off 3 times until automatic repair screen appears however when I do this it loads, shows a little box for half a second and then a black screen.


if anyone could help me I would really appreciate it. thank you so much for reading.

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