APPCrash KernelBase.dll

B

BrettBoggeman

Hello,

I am getting the follow APPcrash when installing my RMM tool on one of my devices.
I have tried updating .net to latest and did a SFC scan that came back clean. This is an RDP server so i have tried to make another user an admin and run to see if the profile was corrupt and that did not work either. I am very lost on what i should try next. Thanks!

Problem signature:
Problem Event Name: APPCRASH
Application Name: AgentSetup_Crisis+Aid.exe
Application Version: 0.0.0.0
Application Timestamp: 4f410ee5
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.3.9600.18938
Fault Module Timestamp: 5a7dd8a7
Exception Code: e06d7363
Exception Offset: 00015ef8
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 9044
Additional Information 4: 904415419f02c4ad4d39c4867383d25a

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