Network security key is not same as wifi password help

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IneedHelpAsapRocky

So for a few days now I have been trying to connect my phone to the wifi, I do not know the wifi password. I have the network security key as I have a computer admin account. From everything I have read it seems in most cases the network security key is the same as the password however when I enter the password on my phone it does not work. I have tried using online decrypters for AES and WPA2 personal and I cannot find the password. I do not have access to the router or its security tab through a browser. If anyone can help with this problem I'd love it, thank you.

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