Slow Browsing to Shared Folder

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Bev S

I have a Windows Server 2012 R2 Standard with all updates installed. All domain users are Windows 7 Pro 64-bit. In the last week, some users started experiencing slow browsing when saving to shared folders on the server. If the user opens a file from the shared folders, it is normal access speed. The slowness exists when the user wants to save a file and browses to a shared folder, it takes 25-30 seconds for the folder list to propagate. Once the list is propagated, maneuvering to another folder and saving is normal access time. This happens from all applications--Office, Adobe, etc.

If I create a shortcut to a folder within the shared folders, access seems to be relatively quick, but there are lots of folders and files within the shared folder the users need to access.

I have uninstalled anti-virus on the server to make sure that wasn't causing the lag times. Also, disabled anti-virus on the user computer to test if it made any difference in access times.

Thanks for advice.


Bev S

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