BSOD because of mrxsmb20.sys

[Slawall]

Hello guys, I have problem with WinSrv 2012 R2..Server constantly goes into the BSOD, several times in a month..always becuase of mrxsmb20.sys..It's Vmware machine. VM tools are up to date, server is also up to date.

Vendor of the application, which is running there, said, that his SW doesn't use this driver..do you have idea, how to solve this without OS reinstalltion?

Here is minidump:

THREAD_SHA1_HASH_MOD_FUNC: 42a69183ea6b7f1d0d01406cf007238be3e0343e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a64648ad54a1873d58dd1daf0b105aa787c92ad2

THREAD_SHA1_HASH_MOD: 70c49f9522567b1f6a6bd76b3f696eb650dc1c53

FOLLOWUP_IP:
mrxsmb20!MRxSmb2ShouldRestartExchange+14e
fffff800`aa2bb4ae cc int 3

FAULT_INSTR_CODE: ff8141cc

SYMBOL_NAME: mrxsmb20!MRxSmb2ShouldRestartExchange+14e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: mrxsmb20

IMAGE_NAME: mrxsmb20.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 58923a86

IMAGE_VERSION: 6.3.9600.18586

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 14e

FAILURE_BUCKET_ID: 0x1E_80000003_mrxsmb20!MRxSmb2ShouldRestartExchange

BUCKET_ID: 0x1E_80000003_mrxsmb20!MRxSmb2ShouldRestartExchange

PRIMARY_PROBLEM_CLASS: 0x1E_80000003_mrxsmb20!MRxSmb2ShouldRestartExchange

TARGET_TIME: 2018-10-28T08:07:59.000Z

OSBUILD: 9600

OSSERVICEPACK: 19101

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 3

OSPLATFORM_TYPE: x64

OSNAME: Windows 8.1

OSEDITION: Windows 8.1 Server TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2018-07-19 05:02:06

BUILDDATESTAMP_STR: 180718-1800

BUILDLAB_STR: winblue_ltsb_escrow

BUILDOSVER_STR: 6.3.9600.19101.amd64fre.winblue_ltsb_escrow.180718-1800

ANALYSIS_SESSION_ELAPSED_TIME: 82b

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x1e_80000003_mrxsmb20!mrxsmb2shouldrestartexchange

FAILURE_ID_HASH: {2b47424e-8d41-b3dd-c83b-7a72fda39b88}

Followup: MachineOwner
---------


Thanks for help

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