Laptop shuts down instead of resuming from sleep

RyanHampton · Nov 3, 2018

Recently, my laptop started doing this. I'd say in the last 3-4 weeks. It goes to sleep when I shut the lid or put it to sleep, but shuts off when lid is opened, power button is pressed, etc. It's a Lenovo P51s, version 20H. All updates are current, both Microsoft and hardware. I've done the following:

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\WINDOWS\system32>powercfg.exe /hibernate off

Windows logs give a consistent error code when this happens:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2018-11-03T18:14:21.924255100Z" />

<EventRecordID>98532</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>LAPTOP-18G9B602</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">4</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">1</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>

There are also these warnings in the event log:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

<EventID>219</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>212</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2018-11-03T18:14:22.829983700Z" />

<EventRecordID>98537</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="416" />

<Channel>System</Channel>

<Computer>LAPTOP-18G9B602</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="DriverNameLength">16</Data>

<Data Name="DriverName">ROOT\SYSTEM\0001</Data>

<Data Name="Status">3221226341</Data>

<Data Name="FailureNameLength">14</Data>

<Data Name="FailureName">\Driver\WUDFRd</Data>

<Data Name="Version">0</Data>

</EventData>

</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

<EventID>219</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>212</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2018-11-03T18:14:22.831153700Z" />

<EventRecordID>98539</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="416" />

<Channel>System</Channel>

<Computer>LAPTOP-18G9B602</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="DriverNameLength">18</Data>

<Data Name="DriverName">ROOT\HIDCLASS\0000</Data>

<Data Name="Status">3221226341</Data>

<Data Name="FailureNameLength">14</Data>

<Data Name="FailureName">\Driver\WUDFRd</Data>

<Data Name="Version">0</Data>

</EventData>

</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

<EventID>219</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>212</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2018-11-03T18:14:24.879481200Z" />

<EventRecordID>98554</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="416" />

<Channel>System</Channel>

<Computer>LAPTOP-18G9B602</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="DriverNameLength">34</Data>

<Data Name="DriverName">USB\VID_138A&PID_0097\b781848954cb</Data>

<Data Name="Status">3221226341</Data>

<Data Name="FailureNameLength">14</Data>

<Data Name="FailureName">\Driver\WUDFRd</Data>

<Data Name="Version">0</Data>

</EventData>

</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2018-11-03T18:14:39.415556100Z" />

<EventRecordID>98579</EventRecordID>

<Correlation />

<Execution ProcessID="1072" ThreadID="1108" />

<Channel>System</Channel>

<Computer>LAPTOP-18G9B602</Computer>

<Security UserID="S-1-5-19" />

</System>

- <EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Activation</Data>

<Data Name="param4">{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}</Data>

<Data Name="param5">{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}</Data>

<Data Name="param6">NT AUTHORITY</Data>

<Data Name="param7">LOCAL SERVICE</Data>

<Data Name="param8">S-1-5-19</Data>

<Data Name="param9">LocalHost (Using LRPC)</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2018-11-03T18:14:39.454161600Z" />

<EventRecordID>98580</EventRecordID>

<Correlation />

<Execution ProcessID="1072" ThreadID="1108" />

<Channel>System</Channel>

<Computer>LAPTOP-18G9B602</Computer>

<Security UserID="S-1-5-19" />

</System>

- <EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Activation</Data>

<Data Name="param4">{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}</Data>

<Data Name="param5">{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}</Data>

<Data Name="param6">NT AUTHORITY</Data>

<Data Name="param7">LOCAL SERVICE</Data>

<Data Name="param8">S-1-5-19</Data>

<Data Name="param9">LocalHost (Using LRPC)</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>

I don't know if any of this is meaningful and I certainly don't know what it means, but hopefully it will help.

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Laptop shuts down instead of resuming from sleep

RyanHampton

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