Unable to install SQL Server (setup.exe)

D

devonmadams

I was trying to install SQL Server 2017 Express Edition on my Windows 10 Pro machine. I received this message: "Oops... Unable to install SQL Server (setup.exe).


Under Program Files\Microsoft SQL Server I have three folders. 110, 120, and 140.


110 and 140 are dated for today so i will show the summary of the most recent one.


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Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2147024893
Exit facility code: 7
Exit error code: 3
Exit message: Could not find a part of the path 'C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500'.
Start time: 2018-11-16 10:25:02
End time: 2018-11-16 10:55:47
Requested action: Install
Exception help link: Microsoft - Official Home Page

Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for Browser: Use the following information to resolve the error, and then try the setup process again.
Next step for Writer: Use the following information to resolve the error, and then try the setup process again.
Next step for SNAC: Use the following information to resolve the error, and then try the setup process again.
Next step for SNAC_SDK: Use the following information to resolve the error, and then try the setup process again.
Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.


Machine Properties:
Machine name: LAPTOP-ASUS
Machine processor count: 8
OS version: Microsoft Windows 10 Pro (10.0.16299)
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No

Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured

Package properties:
Description: Microsoft SQL Server 2017
ProductName: SQL Server 2017
Type: RTM
Version: 14
SPLevel: 0
Installation location: D:\SQLServer2017Media\Express_ENU\x64\setup\
Installation edition: Express

Product Update Status:
User selected not to include product updates.

User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: TABULAR
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTELSVCACCT: <empty>
ASTELSVCPASSWORD: <empty>
ASTELSVCSTARTUPTYPE: 0
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: D:\Windows\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
EXTSVCACCOUNT: <empty>
EXTSVCPASSWORD: <empty>
FEATURES: SQLENGINE
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTPYTHONLICENSETERMS: false
IACCEPTROPENLICENSETERMS: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: true
INSTALLSHAREDDIR: D:\Windows\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: D:\Windows\Program Files\Microsoft SQL Server
INSTANCEID: SQLEXPRESS
INSTANCENAME: SQLEXPRESS
ISMASTERSVCACCOUNT: NT AUTHORITY\Network Service
ISMASTERSVCPASSWORD: <empty>
ISMASTERSVCPORT: 8391
ISMASTERSVCSSLCERTCN: <empty>
ISMASTERSVCSTARTUPTYPE: Automatic
ISMASTERSVCTHUMBPRINT: <empty>
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
ISTELSVCACCT: <empty>
ISTELSVCPASSWORD: <empty>
ISTELSVCSTARTUPTYPE: 0
ISWORKERSVCACCOUNT: NT AUTHORITY\Network Service
ISWORKERSVCCERT: <empty>
ISWORKERSVCMASTER: <empty>
ISWORKERSVCPASSWORD: <empty>
ISWORKERSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
MRCACHEDIRECTORY:
NPENABLED: 0
PBDMSSVCACCOUNT: <empty>
PBDMSSVCPASSWORD: <empty>
PBDMSSVCSTARTUPTYPE: 0
PBENGSVCACCOUNT: <empty>
PBENGSVCPASSWORD: <empty>
PBENGSVCSTARTUPTYPE: 0
PBPORTRANGE: <empty>
PBSCALEOUT: false
PID: *****
QUIET: true
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$SQLEXPRESS
SQLSVCINSTANTFILEINIT: true
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: LAPTOP-ASUS\devon
SQLTELSVCACCT: NT Service\SQLTELEMETRY$SQLEXPRESS
SQLTELSVCPASSWORD: <empty>
SQLTELSVCSTARTUPTYPE: Automatic
SQLTEMPDBDIR: <empty>
SQLTEMPDBFILECOUNT: 1
SQLTEMPDBFILEGROWTH: 64
SQLTEMPDBFILESIZE: 8
SQLTEMPDBLOGDIR: <empty>
SQLTEMPDBLOGFILEGROWTH: 64
SQLTEMPDBLOGFILESIZE: 8
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SUPPRESSPRIVACYSTATEMENTNOTICE: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: false
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false

Configuration file: D:\Windows\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\ConfigurationFile.ini

Detailed results:
Feature: Database Engine Services
Status: Failed
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1622
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\SqlSupport_Cpu64_1.log
Error description: Error opening installation log file. Verify that the specified log file location exists and that you can write to it.
Error help link: Microsoft - Official Home Page

Feature: SQL Browser
Status: Failed
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1622
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\SqlSupport_Cpu64_1.log
Error description: Error opening installation log file. Verify that the specified log file location exists and that you can write to it.
Error help link: Microsoft - Official Home Page

Feature: SQL Writer
Status: Failed
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Writer Component
Component error code: 1622
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\SqlWriter_Cpu64_1.log
Error description: Error opening installation log file. Verify that the specified log file location exists and that you can write to it.
Error help link: Microsoft - Official Home Page

Feature: SQL Client Connectivity
Status: Failed
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Native Client Access Component
Component error code: 1622
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\sqlncli_Cpu64_1.log
Error description: Error opening installation log file. Verify that the specified log file location exists and that you can write to it.
Error help link: Microsoft - Official Home Page

Feature: SQL Client Connectivity SDK
Status: Failed
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Native Client Access Component
Component error code: 1622
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\sqlncli_Cpu64_1.log
Error description: Error opening installation log file. Verify that the specified log file location exists and that you can write to it.
Error help link: Microsoft - Official Home Page

Feature: Setup Support Files
Status: Failed
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1622
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\SqlSupport_Cpu64_1.log
Error description: Error opening installation log file. Verify that the specified log file location exists and that you can write to it.
Error help link: Microsoft - Official Home Page

Rules with failures:

Global rules:

Scenario specific rules:

Rules report file: D:\Windows\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500\SystemConfigurationCheck_Report.htm

Exception summary:
The following is an exception stack listing the exceptions in outermost to innermost order
Inner exceptions are being indented

Exception type: System.IO.DirectoryNotFoundException
Message:
Could not find a part of the path 'C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20181116_102500'.
HResult : 0x80070003
Data:
DisableWatson = true
Stack:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileSystemEnumerableIterator`1.CommonInit()
at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
at System.IO.DirectoryInfo.InternalGetFiles(String searchPattern, SearchOption searchOption)
at Microsoft.SqlServer.Chainer.Infrastructure.WatsonMsiBucket.ExecutePreCabTasks()
at Microsoft.SqlServer.Configuration.SetupExtension.WatsonServiceImplementation.ReportFailures()
at Microsoft.SqlServer.Chainer.Setup.Setup.Start(String[] args)
at Microsoft.SqlServer.Chainer.Setup.Setup.Main()
======================================================


Thank you for your time and support!

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