Reactivation: Windows thinks its a different PC

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NeverAlone11

Issue: Windows 10 Activation

Details:

  1. Same PC.
  2. No hardware change.4c9e544e-17e4-43e6-ab99-0d501b922511?upload=true.png
  3. Listed exactly same hardware detail in MS Account.f461195c-73e3-4a9a-8d18-5d8977353844?upload=true.png
  4. Originally activated via MS Account login.
    1. Built this pc from scratch.
    2. Installed Win 10 Pro without inputting any product key.
    3. Logged in MS Account.
    4. It gave option to use Win 10 Pro linked to my account.
    5. Used Win 10 Pro.
    6. Activated.


  5. Did windows reset/reinstall.


  6. Windows wont reactivate.
    1. Reinstalled Win 10 pro without product key.
    2. Logged in same MS Account.
    3. Windows detects it should be a Win 10 Home (running and activated on another PC.) c921aadf-8fc6-4a20-bdf6-ac0942469313?upload=true.png
      1. This PC is not the Win 10 Home PC linked to my MS Account.e39eec4a-de48-40e3-91b0-a76a7dbf2326?upload=true.png
      2. That Win 10 Home, is an old dual core pc running on an ECS motherboard.0c6e3920-36fa-4b5a-99f2-b4fc961d40c1?upload=true.png
    4. Support already escalated, they said having it linked in my MS Account doesn't gurantee I have the digital license.
    5. Support tried changing product key, didn't work.
    6. Support tried asking me to simply use Win 10 Home, that means fuck me and forget about the Win 10 Pro linked to my account.
    7. Support asked me to do windows updates and get back to them, no call back, I lost ticket number.
    8. Contacting chat support they basically tell me they cant activate and wont even check the tickets linked to my account to get back on track from escalation.
  7. Contacted chat support just now, 2 persons.
    1. 1 simply said he cant help and basically wanted to do all steps again, was telling him was done but he replied once every 10 minutes, disconnected him.
    2. 2nd person tried to troubleshoot did all steps again, then basically told me, sir why are you trying to activate Win 10 Pro on this machine, Windows says it should be Home, wtf, that's the issue, support didn't bother understanding issue at all and basically told me my issue is what I told her my issue is. (Person name in chat support was Cherry, and on remote support via logme in, name showed up as Dieu, first thing he or she did was go to chat window, close it and put 5 star rating, WTF!)a40391c7-d872-4076-b098-ae4bb1e38a3c?upload=true.png

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