Re-installation of Windows 7 upgrade

Q

quixotic47

The following is my email to Toshiba and their reply. When I attempted to download an ISO image from Microsoft, there was a message saying to contact the OEM for help. Any ideas?


Dear Bruce,

The upgrade to Windows 7 from Vista was available from Microsoft for a limited time and the upgrade disc allowed Vista owners to connect to Microsoft online servers to upgrade to windows 7. this system was discontinued by Microsoft back in 2010. in order to install windows 7 on the laptop, you will have to buy a licence for it from Microsoft.

Thank you.

*** WHEN REPLYING TO THIS EMAIL, PLEASE DO NOT ALTER THE SUBJECT LINE ***
*** LORSQUE VOUS RÉPONDEZ À CE COURRIEL S'IL VOUS PLAÎT NE PAS MODIFIER LA LIGNE DE SUJET ***

Best regards / Cordialement

Anass Maai
DPG-Customer Relations and Technical support
Toshiba of Canada Limited

TOSHIBA | Avant d’imprimer, pensez à l’environnement.
Leading Innovation>>> | Please consider the environment before printing this email.


Ticket Details
Ticket ID: ZFK-108-95257
Department: CS - Customer Relations
Type: Issue
Status: In Progress
Priority: Low

Helpdesk: https://se.toshiba.ca/support/index.php?/ToshibaTemplate

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