POP 3 Authentication on 2003 SBS Server

[Michael Collins]

Have a remote user (at his home) for whom I am trying to setup POP 3email for
his exchange email account from the office. Have everything setup correctly
except whne it gets to the POP3 server authentication, the box asking for
user name and password keeps popping up asking for password. I have reset
and verified the password several times for the users account, still unable
to authenticate. Used telnet to connect to POP3 Server successfully, this
would indicate that port 110 is open on the router. Was able to enter user
email address successfully, but when i entered the password in telnet
connection I get unknown username or password error message. I worked on
this for like 4 hours and I am at my wits end, any help would be greatly
appreciated. It is something specific to the Server this much I
know......HELP!

 

[dan]

Michael, you might want to post this over on the
microsoft.public.windows.server.sbs newsgroup also.
"Michael Collins" <Michael Collins@discussions.microsoft.com> wrote in
message news9FFD460-5BE7-49F3-A029-CCD2B7BD4139@microsoft.com...
> Have a remote user (at his home) for whom I am trying to setup POP 3email
> for
> his exchange email account from the office. Have everything setup
> correctly
> except whne it gets to the POP3 server authentication, the box asking for
> user name and password keeps popping up asking for password. I have reset
> and verified the password several times for the users account, still
> unable
> to authenticate. Used telnet to connect to POP3 Server successfully, this
> would indicate that port 110 is open on the router. Was able to enter
> user
> email address successfully, but when i entered the password in telnet
> connection I get unknown username or password error message. I worked on
> this for like 4 hours and I am at my wits end, any help would be greatly
> appreciated. It is something specific to the Server this much I
> know......HELP!

 

[Lanwench [MVP - Exchange]]

Michael Collins <Michael Collins@discussions.microsoft.com> wrote:
> Have a remote user (at his home) for whom I am trying to setup POP
> 3email for his exchange email account from the office. Have
> everything setup correctly except whne it gets to the POP3 server
> authentication, the box asking for user name and password keeps
> popping up asking for password. I have reset and verified the
> password several times for the users account, still unable to
> authenticate. Used telnet to connect to POP3 Server successfully,
> this would indicate that port 110 is open on the router. Was able to
> enter user email address successfully, but when i entered the
> password in telnet connection I get unknown username or password
> error message. I worked on this for like 4 hours and I am at my wits
> end, any help would be greatly appreciated. It is something specific
> to the Server this much I know......HELP!

Firstly - I'd strongly suggest setting him up with RPC over HTTP instead.
That way he opens his actual mailbox in Outlook, and syncs via cached mode -
it uses HTTPS/443 to connect to your Exchange server. This functionality is
built into your server and is far, far better than POP or even IMAP. I've
seen too many people forget to tick the box for "leave a copy of messages on
server," amongst many other minor catastrophes. If that isn't an option
for some reason, OWA - and then after that, IMAP before POP.

All that said, try entering the username as DOMAIN\username\mailboxalias.

You might post future SBS questions in m.p.windows.server.sbs, as a) SBS
does a lot of things its own way and b) a general Windows networking group
isn't the best place for Exchange questions.

 

[Michael Collins]

Thanks for the advice, the client in this case in visually impaired and he
cannot see. He uses Dragon naturally speaking which does for some reson not
work well with OWA which he is able to logon into without issue. Can you
provide me with a link to seeting up RPC over HTTP? I am thinking that will
be the best route to take as well. Thanks for responding.

"Lanwench [MVP - Exchange]" wrote:

> Michael Collins <Michael Collins@discussions.microsoft.com> wrote:
> > Have a remote user (at his home) for whom I am trying to setup POP
> > 3email for his exchange email account from the office. Have
> > everything setup correctly except whne it gets to the POP3 server
> > authentication, the box asking for user name and password keeps
> > popping up asking for password. I have reset and verified the
> > password several times for the users account, still unable to
> > authenticate. Used telnet to connect to POP3 Server successfully,
> > this would indicate that port 110 is open on the router. Was able to
> > enter user email address successfully, but when i entered the
> > password in telnet connection I get unknown username or password
> > error message. I worked on this for like 4 hours and I am at my wits
> > end, any help would be greatly appreciated. It is something specific
> > to the Server this much I know......HELP!
>
> Firstly - I'd strongly suggest setting him up with RPC over HTTP instead.
> That way he opens his actual mailbox in Outlook, and syncs via cached mode -
> it uses HTTPS/443 to connect to your Exchange server. This functionality is
> built into your server and is far, far better than POP or even IMAP. I've
> seen too many people forget to tick the box for "leave a copy of messages on
> server," amongst many other minor catastrophes. If that isn't an option
> for some reason, OWA - and then after that, IMAP before POP.
>
> All that said, try entering the username as DOMAIN\username\mailboxalias.
>
> You might post future SBS questions in m.p.windows.server.sbs, as a) SBS
> does a lot of things its own way and b) a general Windows networking group
> isn't the best place for Exchange questions.
>
>
>

 

[Lanwench [MVP - Exchange]]

Michael Collins <MichaelCollins@discussions.microsoft.com> wrote:
> Thanks for the advice, the client in this case in visually impaired
> and he cannot see. He uses Dragon naturally speaking which does for
> some reson not work well with OWA which he is able to logon into
> without issue. Can you provide me with a link to seeting up RPC over
> HTTP? I am thinking that will be the best route to take as well.
> Thanks for responding.

Since you're using SBS, try going to http://yourserver/remote internally,and
log in as the user. You will see a nicely written guide to setting up RPC
over HTTPS ifyou click on "Configure your computer to use Outlook over the
Internet."



>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Michael Collins <Michael Collins@discussions.microsoft.com> wrote:
>>> Have a remote user (at his home) for whom I am trying to setup POP
>>> 3email for his exchange email account from the office. Have
>>> everything setup correctly except whne it gets to the POP3 server
>>> authentication, the box asking for user name and password keeps
>>> popping up asking for password. I have reset and verified the
>>> password several times for the users account, still unable to
>>> authenticate. Used telnet to connect to POP3 Server successfully,
>>> this would indicate that port 110 is open on the router. Was able
>>> to enter user email address successfully, but when i entered the
>>> password in telnet connection I get unknown username or password
>>> error message. I worked on this for like 4 hours and I am at my
>>> wits end, any help would be greatly appreciated. It is something
>>> specific to the Server this much I know......HELP!
>>
>> Firstly - I'd strongly suggest setting him up with RPC over HTTP
>> instead. That way he opens his actual mailbox in Outlook, and syncs
>> via cached mode - it uses HTTPS/443 to connect to your Exchange
>> server. This functionality is built into your server and is far, far
>> better than POP or even IMAP. I've seen too many people forget to
>> tick the box for "leave a copy of messages on server," amongst many
>> other minor catastrophes. If that isn't an option for some reason,
>> OWA - and then after that, IMAP before POP.
>>
>> All that said, try entering the username as
>> DOMAIN\username\mailboxalias.
>>
>> You might post future SBS questions in m.p.windows.server.sbs, as a)
>> SBS does a lot of things its own way and b) a general Windows
>> networking group isn't the best place for Exchange questions.