Packet drops since last week - please help.

T

TammyRebb

Packet drops since last week - please help.

Packet drops since last week - please help.

I have started getting pretty bad packet drops - 20% - 40% on both ipv4 and ipv6 both. My standard test is to ping google.com. This seems to have started late last week best I can tell. This is directly on the firewall connected via wire to the comcast business router.



I have changed the ethernet cable and changed ports on the router - these do not help. Still getting significant packet drops. I also note that the ping times are quite variable (15 ms - 50 ms or higher) .



Here is a test over 300 odd packets



google.com ping statistics ---
329 packets transmitted, 210 received, 36.1702% packet loss, time 575ms
rtt min/avg/max/mdev = 15.385/25.702/411.472/29.690 ms


As you can see this one has a max ping time of nearly half a second. And a standard deviation of 30 ms which is crazy high.



Can anyone help?

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