Windows Update 1809 : Loss of Inbox Emails Older that 3 Months Old

A

atttim

1. My PC was updated to 1809 on 12 Dec 2018

2. When I opened my emails on 13 Dec 2018, I only have Inbox emails from 13 Sept 2018 onwards. All emails prior to 13 Sept 2018 appear lost.

3. By mail is BT Mail and they tell me they have been deleted.

4. Prior to the 1809 update everything was still in my Inbox prior to 13 Dec 2018 (the 1809 update)

5. Upon investigation into my Email & Accounts Settings>BT Internet>Manage>Change mail Box Synch Settings>Options For Syncing Your Content>Download your Email from>(Dropdown box) THE LAST 3 MONTHS


QUESTION:

Could the installation of 1809, and the settings therein, have removed my emails prior to THE LAST 3 MONTHS as this appears the default setting of the system I have never seen/touched before. The Dropdown Menu offers an alternative Download Emails From: "Now Anytime" which would seem to me the sensible Default Setting ??


Could anyone offer me any further advice on my problem??

Continue reading...
 

Similar threads

C
Replies
0
Views
62
Christopher Nguyen
C
Y
Replies
0
Views
115
Yusuf Mehdi, Corporate Vice President &#38
Y
P
Replies
0
Views
152
Panos Panay, Chief Product Officer, Windows and
P
F
Replies
0
Views
154
FinneganWent
F
Back
Top Bottom