S
SeanCB
Windows 10 Home
Version 1803
Build 17134.472
When my notebook wakes up from sleep mode, it works normally for a few minutes, and then it completely freezes - screen stays on, but the laptop does not respond to any keyboard or mouse inputs. There is no crash warning, no screens of death - just a static image of whatever I was doing. The computer needs to be force-rebooted by long-pressing the power button.
This happens approximately 50-60% of the time I wake the computer from sleep mode.
If the computer does not freeze within the first 4 or 5 minutes of waking from sleep, it won't freeze later. It will be 100% ok until the next sleep cycle, which then becomes a gamble to see if it freezes on wake or if it's ok again this time around.
This has never happened when booting from a total shutdown or restart - it only happens after waking from sleep.
I have not tested hibernate, but I am now changing all of my power settings to favour hibernate instead of sleep to see if it makes a difference.
This is extremely difficult to troubleshoot and there are not many discussions out there mentioning this issue. I'm hoping I'm not the only one and somebody can give me some ideas!
Continue reading...
Version 1803
Build 17134.472
When my notebook wakes up from sleep mode, it works normally for a few minutes, and then it completely freezes - screen stays on, but the laptop does not respond to any keyboard or mouse inputs. There is no crash warning, no screens of death - just a static image of whatever I was doing. The computer needs to be force-rebooted by long-pressing the power button.
This happens approximately 50-60% of the time I wake the computer from sleep mode.
If the computer does not freeze within the first 4 or 5 minutes of waking from sleep, it won't freeze later. It will be 100% ok until the next sleep cycle, which then becomes a gamble to see if it freezes on wake or if it's ok again this time around.
This has never happened when booting from a total shutdown or restart - it only happens after waking from sleep.
I have not tested hibernate, but I am now changing all of my power settings to favour hibernate instead of sleep to see if it makes a difference.
This is extremely difficult to troubleshoot and there are not many discussions out there mentioning this issue. I'm hoping I'm not the only one and somebody can give me some ideas!
Continue reading...