BugCheck 9E by clussvc.exe on Windows Server 2016 Datacenter

A

aXXoNaik

Windows server 2016 datacenter has rebooted unexpectedly with memory dump error code 9e. While analyzing the memory dump we found netft.sys (clussvc.exe) caused this issue. Below error event observed.



Machine is hosted on AWS. Last security update installed is KB4465659. Hyper-V role is not installed. Only Failover Clustering feature is enabled. Please suggest any steps to troubleshoot this issue.



Log Name: System

Source: Microsoft-Windows-WER-SystemErrorReporting

Date: 12/27/2018 7:42:11 PM

Event ID: 1001

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer:

Description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009e (0xffffad0e7d9b4840, 0x0000000000000087, 0x000000000000000a, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 44ae0a2c-d4c1-41ae-958f-df4c60399891.

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