Intermittent Network Connectivity

A

Aditya DevSharma

Hi,


So I have recently updated my system to build 1703 and I started to face some connection issues to my modem. Initially I thought the issue was from the ISP end, however, except for my laptop, all other devices that are connected to it have synchronous internet access without issues. I keep getting error when the network connection is dropped.


The network interface "Realtek PCIe GbE Family Controller" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver detected that its hardware has stopped responding to commands. This network interface has reset 2 time(s) since it was last initialized.


I have tried updating the drivers for Realtek to latest, updated windows to latest build, enabled/disabled firewalls, anti-virus and till now I got no success. It temporarily disconnects from my SSID for 5-10 secs and then just reconnects.


Following is my system information:


System Information

------------------

Time of this report: 1/17/2019, 08:15:38

Machine name: DESKTOP-OFJ9REI

Machine Id: {92E23A5B-5F64-40A2-9BFA-50BAF3F0C80E}

Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: HP ENVY 15 Notebook PC

BIOS: F.69 (type: UEFI)

Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz

Memory: 8192MB RAM

Available OS Memory: 8124MB RAM

Page File: 7550MB used, 6205MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 96 DPI (100 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported

DxDiag Version: 10.00.17763.0001 64bit Unicode




Any help would be appreciated. Thanks in advance!!

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