update through WSUS fails on Cloned Windows server 20016 virtual machine

E

Exc_Adm

Hello,

Although the original Windows server 2016 machine is updating fine, all clones fail.

We made sure to:

point to WSUS server in registry key

run these commands to

i. wuauclt /detectnow
ii. wuauclt /reportnow
iii. wuauclt /resetauthorization

i. net stop wuauserv
ii. reg delete HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate /f /va
iii. net start wuauserv

the machine appears in wsus just fine, but the error :

"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024401c)"

keeps happening

Windowsupdate Log:

2019/01/17 10:39:44.7450158 832 8048 Agent Bundles 11 updates:
2019/01/17 10:39:44.7450183 832 8048 Agent 53A45ED8-E0CC-4FE6-8FC4-7856A50DDFFF.200
2019/01/17 10:39:44.7450209 832 8048 Agent 99BC9D62-70F6-445C-AE78-8E5E1B3CDCC0.200
2019/01/17 10:39:44.7450234 832 8048 Agent 082A52A7-3F21-4542-B466-CAFB775F8A13.200
2019/01/17 10:39:44.7450255 832 8048 Agent 0A477C63-2F34-4CAF-881D-BEAED5B8AAE9.200
2019/01/17 10:39:44.7450276 832 8048 Agent B99682A6-F04C-40E6-9538-FC5069E28518.200
2019/01/17 10:39:44.7450301 832 8048 Agent 457B663C-CD1F-4883-8521-48BBBC3BD3AB.200
2019/01/17 10:39:44.7450322 832 8048 Agent C991041B-03EF-40C8-BCC8-1F6F037DA523.200
2019/01/17 10:39:44.7450342 832 8048 Agent 2B49FA5E-6437-4AC6-AA10-37C30E41FD62.200
2019/01/17 10:39:44.7450363 832 8048 Agent AAAA5ECE-9563-485A-ACDC-78046AF71AAD.200
2019/01/17 10:39:44.7450383 832 8048 Agent C10EE456-DC04-4D46-8FF2-5B8B1776D94E.200
2019/01/17 10:39:44.7450404 832 8048 Agent 85C78675-8E5C-4A25-AD75-F6BED75F8885.200
2019/01/17 10:39:45.0542502 832 8048 DownloadManager Preparing update for install, updateId = {85C78675-8E5C-4A25-AD75-F6BED75F8885}.200.
2019/01/17 10:39:45.1746883 832 8048 DownloadManager ExtractUpdateFiles: 0x00000000
2019/01/17 10:39:45.1837157 8052 8064 Handler * START * Command Line Install Updates to install = 1
2019/01/17 10:41:07.2862035 832 6360 ComApi * START * Init Search ClientId = UpdateOrchestrator
2019/01/17 10:41:07.2862081 832 6360 ComApi * START * Search ClientId = UpdateOrchestrator
2019/01/17 10:41:07.3112070 832 6360 Agent * START * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 10]
2019/01/17 10:41:07.3112131 832 6360 Agent Removing service 00000000-0000-0000-0000-000000000000 from sequential scan list
2019/01/17 10:41:07.3112167 832 6360 Agent Added service 00000000-0000-0000-0000-000000000000 to sequential scan list
2019/01/17 10:41:07.3114199 832 6360 ComApi Search ClientId = UpdateOrchestrator
2019/01/17 10:41:07.3206670 832 7928 Agent * END * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 10]
2019/01/17 10:41:07.3275360 832 7928 Agent * START * Finding updates CallerId = UpdateOrchestrator Id = 10
2019/01/17 10:41:07.3275371 832 7928 Agent Online = Yes; AllowCachedResults = No; Ignore download priority = No
2019/01/17 10:41:07.3275381 832 7928 Agent Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
2019/01/17 10:41:07.3275412 832 7928 Agent ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2019/01/17 10:41:07.3275417 832 7928 Agent Search Scope = {Machine}
2019/01/17 10:41:07.3275448 832 7928 Agent Caller SID for Applicability: S-1-5-21-918298546-3840771252-42394364-14312
2019/01/17 10:41:07.3275453 832 7928 Agent ProcessDriverDeferrals is set
2019/01/17 10:41:07.3275453 832 7928 Agent RegisterService is set
2019/01/17 10:41:07.3391484 832 7928 Misc Got WSUS Client/Server URL: http://172.x.x.1/ClientWebService/client.asmx""
2019/01/17 10:41:07.5294156 832 7928 ProtocolTalker ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://172.x.x.1/ClientWebService/client.asmx
2019/01/17 10:41:07.5295224 832 7928 ProtocolTalker OK to reuse existing configuration
2019/01/17 10:41:07.5295260 832 7928 ProtocolTalker Existing cookie is valid, just use it
2019/01/17 10:41:07.5295270 832 7928 ProtocolTalker PTInfo: Server requested registration
2019/01/17 10:41:08.1358093 832 7928 WebServices Auto proxy settings for this web service call.
2019/01/17 10:42:05.5178166 8052 8064 Handler Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2019/01/17 10:42:05.5181830 8052 8064 Handler * END * Command Line Install 0x0
2019/01/17 10:42:05.5449893 832 8048 Agent LogHistory called. idUpdate={16BA3C3E-76A5-4E3E-A380-72D36188650F}.200, resultMapped=0, resultUnMapped=0
2019/01/17 10:42:05.5542528 832 8048 Agent Installing updates CallerId = Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
2019/01/17 10:42:05.5591429 5748 6692 ComApi Install ClientId = Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
2019/01/17 10:42:05.5591440 5748 6692 ComApi Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0
2019/01/17 10:42:05.5591542 5748 6692 ComApi Reboot required = False
2019/01/17 10:42:05.5591542 5748 6692 ComApi * END * Install ClientId = Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24)
2019/01/17 10:42:05.5591727 832 5884 Agent WU client calls back to install call {7483F897-135C-4BE5-B879-F44AABF020B5} with code Call complete and error 0
2019/01/17 10:42:05.5734177 5748 7020 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
2019/01/17 10:42:05.5832139 5748 7020 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
2019/01/17 10:42:05.6122028 5748 7020 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
2019/01/17 10:42:07.8900487 832 7928 WebServices WS error: There was an error communicating with the endpoint at 'http://172.x.x.1/ClientWebService/client.asmx'.
2019/01/17 10:42:07.8900498 832 7928 WebServices WS error: There was an error receiving the HTTP reply.
2019/01/17 10:42:07.8900503 832 7928 WebServices WS error: The operation did not complete within the time allotted.
2019/01/17 10:42:07.8901165 832 7928 WebServices WS error: The operation timed out
2019/01/17 10:42:07.8901247 832 7928 WebServices Web service call failed with hr = 8024401c.
2019/01/17 10:42:07.8901252 832 7928 WebServices Current service auth scheme=0.
2019/01/17 10:42:07.8901252 832 7928 WebServices Current Proxy auth scheme=0.
2019/01/17 10:42:09.9057378 832 7928 WebServices Auto proxy settings for this web service call.
2019/01/17 10:43:12.0999376 832 7928 WebServices WS error: There was an error communicating with the endpoint at 'http://172.x.x.1/ClientWebService/client.asmx'.
2019/01/17 10:43:12.0999386 832 7928 WebServices WS error: There was an error receiving the HTTP reply.
2019/01/17 10:43:12.0999392 832 7928 WebServices WS error: The operation did not complete within the time allotted.
2019/01/17 10:43:12.0999402 832 7928 WebServices WS error: There was an error communicating with the endpoint at 'http://172.x.x.1/ClientWebService/client.asmx'.
2019/01/17 10:43:12.0999412 832 7928 WebServices WS error: There was an error receiving the HTTP reply.
2019/01/17 10:43:12.0999417 832 7928 WebServices WS error: The operation did not complete within the time allotted.
2019/01/17 10:43:12.0999422 832 7928 WebServices WS error: The operation timed out
2019/01/17 10:43:12.0999438 832 7928 WebServices Web service call failed with hr = 8024401c.
2019/01/17 10:43:12.0999438 832 7928 WebServices Current service auth scheme=0.
2019/01/17 10:43:12.0999443 832 7928 WebServices Current Proxy auth scheme=0.
2019/01/17 10:43:14.1949627 832 7928 WebServices Auto proxy settings for this web service call.
2019/01/17 10:43:47.1218188 832 2532 Misc Got WSUS Client/Server URL: http://172.x.x.1/ClientWebService/client.asmx""
2019/01/17 10:43:47.1218481 832 2532 ProtocolTalker OK to reuse existing configuration
2019/01/17 10:43:47.1218517 832 2532 ProtocolTalker Existing cookie is valid, just use it
2019/01/17 10:43:47.1218527 832 2532 ProtocolTalker PTInfo: Server requested registration
2019/01/17 10:43:51.0393771 832 2532 Misc Got WSUS Reporting URL: http://172.x.x.1/ReportingWebService/ReportingWebService.asmx""
2019/01/17 10:43:51.0394094 832 2532 WebServices Auto proxy settings for this web service call.
2019/01/17 10:44:15.8910982 832 7928 WebServices WS error: There was an error communicating with the endpoint at 'http://172.x.x.1/ClientWebService/client.asmx'.
2019/01/17 10:44:15.8910992 832 7928 WebServices WS error: There was an error receiving the HTTP reply.
2019/01/17 10:44:15.8910997 832 7928 WebServices WS error: The operation did not complete within the time allotted.
2019/01/17 10:44:15.8911008 832 7928 WebServices WS error: There was an error communicating with the endpoint at 'http://172.x.x.1/ClientWebService/client.asmx'.
2019/01/17 10:44:15.8911018 832 7928 WebServices WS error: There was an error receiving the HTTP reply.
2019/01/17 10:44:15.8911023 832 7928 WebServices WS error: The operation did not complete within the time allotted.
2019/01/17 10:44:15.8911033 832 7928 WebServices WS error: There was an error communicating with the endpoint at 'http://172.x.x.1/ClientWebService/client.asmx'.
2019/01/17 10:44:15.8911038 832 7928 WebServices WS error: There was an error receiving the HTTP reply.
2019/01/17 10:44:15.8911044 832 7928 WebServices WS error: The operation did not complete within the time allotted.
2019/01/17 10:44:15.8911049 832 7928 WebServices WS error: The operation timed out
2019/01/17 10:44:15.8911059 832 7928 WebServices Web service call failed with hr = 8024401c.
2019/01/17 10:44:15.8911064 832 7928 WebServices Current service auth scheme=0.
2019/01/17 10:44:15.8911480 832 7928 WebServices Current Proxy auth scheme=0.
2019/01/17 10:44:15.8911608 832 7928 ProtocolTalker PTError: 0x8024401c
2019/01/17 10:44:15.8911613 832 7928 ProtocolTalker SyncUpdates_WithRecovery failed. 0x8024401c
2019/01/17 10:44:15.8911670 832 7928 ProtocolTalker SyncUpdates round trips: 1
2019/01/17 10:44:15.8911680 832 7928 ProtocolTalker Sync of Updates 0x8024401c
2019/01/17 10:44:15.8911803 832 7928 ProtocolTalker SyncServerUpdatesInternal failed 0x8024401c
2019/01/17 10:44:15.8982535 832 7928 Agent Failed to synchronize, error = 0x8024401C
2019/01/17 10:44:15.9339082 832 7928 Agent Exit code = 0x8024401C
2019/01/17 10:44:15.9339092 832 7928 Agent * END * Finding updates CallerId = UpdateOrchestrator Id = 10
2019/01/17 10:44:15.9533805 832 2024 ComApi *RESUMED* Search ClientId = UpdateOrchestrator
2019/01/17 10:44:15.9537705 832 2024 ComApi Updates found = 0
2019/01/17 10:44:15.9537710 832 2024 ComApi Exit code = 0x00000000, Result code = 0x8024401C
2019/01/17 10:44:15.9537715 832 2024 ComApi * END * Search ClientId = UpdateOrchestrator
2019/01/17 10:44:15.9540604 832 6360 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C


I installed the latest cumulative update but it did not solve the problem,

renamed SoftwareDistribution and catroot2 folders but no luck

I changed the settings on the wsuspool (httplevel to tcplevel, limit to 0 aka no limit, queue to 25000 and such ) no luck either


What else can I try please?

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