M
Mrgregster
The server with this problem is a Hyper-V Gen2 virtual machine. The VM is running Server 2012 R2 64 bit.
I have a couple of events that I cannot figure out. These events occur every time that the server is rebooted. The events are associated with the Microsoft enhanced Point and Print compatibility x86 driver.
The interesting is that the x64 driver is installed and functioning. It is version 6.3.9600.18374. The x86 version is currently 6.3.9600.17415. With every reboot, the x86 driver is trying to update to version 6.3.9600.18374 and failing. Here are the events and the drivers as shown in Print Management...
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 1/26/2019 12:47:24 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: SYSTEM
Computer: NCFDC.ncf.com
Description:
Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070002. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2019-01-26T05:47:24.275419900Z" />
<EventRecordID>220</EventRecordID>
<Correlation />
<Execution ProcessID="1268" ThreadID="2912" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>NCFDC.ncf.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>InternalInstallPrinterDriverFromPackage</Label>
<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_x86_48858e330b88a3d7\prnms003.inf</InfPath>
<DriverName>Microsoft enhanced Point and Print compatibility driver</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows NT x86</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x0</LastError>
<HResult>0x80070002</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 1/26/2019 12:47:24 AM
Event ID: 370
Task Category: Verifying or regenerating a print driver package
Level: Error
Keywords: Classic Spooler Event,Print Driver
User: SYSTEM
Computer: NCFDC.ncf.com
Description:
The print spooler failed to regenerate the printer driver information for driver Microsoft enhanced Point and Print compatibility driver for environment Windows NT x86. Win32 system error code 2 (0x2). This can occur after an operating system upgrade or because of data loss on the hard drive.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>370</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>38</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000900</Keywords>
<TimeCreated SystemTime="2019-01-26T05:47:24.322296100Z" />
<EventRecordID>221</EventRecordID>
<Correlation />
<Execution ProcessID="1268" ThreadID="2912" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>NCFDC.ncf.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<PackageRegenerationForDriverFailed xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>Microsoft enhanced Point and Print compatibility driver</Param1>
<Param2>Windows NT x86</Param2>
<Param3>2 (0x2)</Param3>
</PackageRegenerationForDriverFailed>
</UserData>
</Event>
Microsoft enhanced Point and Print compatibility driver Windows x64 6.3.9600.18374 None Microsoft NCFDC (local) winprint true 6/21/2006 C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_amd64_42a3d67721cb9aa8\prnms003.inf true
Microsoft enhanced Point and Print compatibility driver Windows NT x86 6.3.9600.17415 None Microsoft NCFDC (local) winprint true 6/21/2006 C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_x86_48858e330b88a3d7\prnms003.inf true
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I have a couple of events that I cannot figure out. These events occur every time that the server is rebooted. The events are associated with the Microsoft enhanced Point and Print compatibility x86 driver.
The interesting is that the x64 driver is installed and functioning. It is version 6.3.9600.18374. The x86 version is currently 6.3.9600.17415. With every reboot, the x86 driver is trying to update to version 6.3.9600.18374 and failing. Here are the events and the drivers as shown in Print Management...
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 1/26/2019 12:47:24 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: SYSTEM
Computer: NCFDC.ncf.com
Description:
Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070002. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2019-01-26T05:47:24.275419900Z" />
<EventRecordID>220</EventRecordID>
<Correlation />
<Execution ProcessID="1268" ThreadID="2912" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>NCFDC.ncf.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>InternalInstallPrinterDriverFromPackage</Label>
<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_x86_48858e330b88a3d7\prnms003.inf</InfPath>
<DriverName>Microsoft enhanced Point and Print compatibility driver</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows NT x86</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x0</LastError>
<HResult>0x80070002</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 1/26/2019 12:47:24 AM
Event ID: 370
Task Category: Verifying or regenerating a print driver package
Level: Error
Keywords: Classic Spooler Event,Print Driver
User: SYSTEM
Computer: NCFDC.ncf.com
Description:
The print spooler failed to regenerate the printer driver information for driver Microsoft enhanced Point and Print compatibility driver for environment Windows NT x86. Win32 system error code 2 (0x2). This can occur after an operating system upgrade or because of data loss on the hard drive.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>370</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>38</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000900</Keywords>
<TimeCreated SystemTime="2019-01-26T05:47:24.322296100Z" />
<EventRecordID>221</EventRecordID>
<Correlation />
<Execution ProcessID="1268" ThreadID="2912" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>NCFDC.ncf.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<PackageRegenerationForDriverFailed xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>Microsoft enhanced Point and Print compatibility driver</Param1>
<Param2>Windows NT x86</Param2>
<Param3>2 (0x2)</Param3>
</PackageRegenerationForDriverFailed>
</UserData>
</Event>
Microsoft enhanced Point and Print compatibility driver Windows x64 6.3.9600.18374 None Microsoft NCFDC (local) winprint true 6/21/2006 C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_amd64_42a3d67721cb9aa8\prnms003.inf true
Microsoft enhanced Point and Print compatibility driver Windows NT x86 6.3.9600.17415 None Microsoft NCFDC (local) winprint true 6/21/2006 C:\Windows\System32\DriverStore\FileRepository\prnms003.inf_x86_48858e330b88a3d7\prnms003.inf true
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