KB4480977 fails to install, creates a lengthy update loop.

W

Walter R Hudson

Hopefully someone out there can help me with this, we are wasting a great deal of time on this.. Note that this also applies to KB4480961. I have tried everything I know to resolve this, but nothing helps.

Symptom: The update takes a long time to initially install since it's such a large one. After the initial install, it reboots and gets to 30% on configuring Windows. It then reboots again, and this time goes to 100% at which point it immediately states it could not complete the update, then take about another 10 minutes undoing all the changes to that point....Then after the reboot, it wants to install it all over again....

I have tried running SFC /scannow, DISM /Online /Cleanup-image /RestoreHealth, and have disabled Windows Defender, but NOTHING helps.... I have downloaded the KB's and tried manually installing them, but it does the same thing... I know I'm not the only one with this issue, so I would appreciate any help and assistance on this issue.


Thank You

FYI, this is installed on a HP DL380 GEN 10 server.

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