C
ciddzor
So...I'm trying to get KB2919355 installed on a Windows Server 2012 R2 Standard machine. This server is going to be running QuickBooks 2017 database server. I can't install QuickBooks 2017 at the moment because it requires .NET Framework 4.6, which is failing to install because it requires KB2919355, which is missing.
When I run Windows Update, it doesn't even find KB2919355. I've installed all the other critical and optional updates that Windows Update finds, so at the moment, it's caught up on updates (or so it says) and isn't finding any new ones.
Things I've tried to do so far:
- I've downloaded and tried the standalone installer for KB2919355 from Download Windows Server 2012 R2 Update (KB2919355) from Official Microsoft Download Center . The download page mentioned that I have to install the other 5 updates in that pack before installing KB2919355. Those other 5 updates all installed successfully with no problems. When I try to install KB2919355, I just get "This update is not applicable to your computer."
- Ran sfc.exe from admin command prompt (it came back clean and found no problems).
- Tried Windows Update troubleshooter. It found some problems and fixed them. Running Windows Update again still doesn't show me KB2919355, and trying to run the standalone installer still gives me the same "not applicable" error.
- Ran dism /online /cleanup-image /startcomponentcleanup /resetbase from admin command prompt, rebooted, and tried running the standalone installer again, as suggested by someone else when I was Googling the problem. That didn't help (I still just get "This update is not applicable" again).
There are no errors or even warnings in Event Viewer. It's an HP server, and all the HP diagnostic tools are telling me the hardware is fine. All lights are green. As far as I can tell, the server is otherwise pretty healthy. I'm just being roadblocked from installing QuickBooks because of this KB2919355 problem.
Anything else I can try?
Continue reading...
When I run Windows Update, it doesn't even find KB2919355. I've installed all the other critical and optional updates that Windows Update finds, so at the moment, it's caught up on updates (or so it says) and isn't finding any new ones.
Things I've tried to do so far:
- I've downloaded and tried the standalone installer for KB2919355 from Download Windows Server 2012 R2 Update (KB2919355) from Official Microsoft Download Center . The download page mentioned that I have to install the other 5 updates in that pack before installing KB2919355. Those other 5 updates all installed successfully with no problems. When I try to install KB2919355, I just get "This update is not applicable to your computer."
- Ran sfc.exe from admin command prompt (it came back clean and found no problems).
- Tried Windows Update troubleshooter. It found some problems and fixed them. Running Windows Update again still doesn't show me KB2919355, and trying to run the standalone installer still gives me the same "not applicable" error.
- Ran dism /online /cleanup-image /startcomponentcleanup /resetbase from admin command prompt, rebooted, and tried running the standalone installer again, as suggested by someone else when I was Googling the problem. That didn't help (I still just get "This update is not applicable" again).
There are no errors or even warnings in Event Viewer. It's an HP server, and all the HP diagnostic tools are telling me the hardware is fine. All lights are green. As far as I can tell, the server is otherwise pretty healthy. I'm just being roadblocked from installing QuickBooks because of this KB2919355 problem.
Anything else I can try?
Continue reading...