J
Jim
A real challenge to all spyware and malware experts.
Please excuse my bad manners in publishing this article in two
newsgroups simultaneously. I am not sure which one is most likely to
provide help in solving my problem.
If there is another newsgroup that in which I should post this article
please let me know.
The problem that I have is driving me mad!
The problem is that my broadband traffic is at times extremely high
for completely unexplained reasons.
This is indicated by (1) the daily log kept by my ISP and (2) more
visibly by the icon in the lower right-hand corner on my screen that
consists of the two little monitor symbols. It these symbols indicate
broadband activity by lighting up in light blue - one for up traffic
and the other for down traffic.
The problem has been around on and off for three months now.
Environment: Windows XP SP2, Symantec Norton 360, Namesco (ISP) and Ad-
Aware SE Personal. The last of these I run only on demand - usually
once a day.
When the problem is occurring the daily ISP log shows 4 or 5 times
normal megabytes per day and the monitor symbols are lit up all the
time.
Normally the log and the monitor symbols show low broadband activity.
I have been a fairly light user of the internet. No movie downloads,
etc. Just emails and web page accesses.
The high activity problem has occurred in two episodes. During the
first of these (a couple of weeks) the high traffic was more or less
equally divided between uploading and downloading. But during the most
recent episode (a couple of days) downloading has been very high while
uploading was normal.
My traffic has been so high that my ISP's monthly limit is 60% used
while I am only 40% into the month. I will be charged for any excess.
I have become so concerned that I am leaving my modem connection to my
phone line unplugged except when I need to access the internet.
Regarding the first episode: I tried PREVX. It found and removed some
malware. It reported that it put the following items in "jail".
zrmkxe.exe (4 KB)
ykouzmp.exe (4 KB)
ugstzfqp.exe (4 KB)
tftp4904 (4 KB)
shell64.dll (14 KB) (http://www.auditmypc.com/process/shell64.asp)
rphekn.exe (4 KB)
gpiawddx.exe 4 KB)
avgmb.exe (4 KB)
This cleared up the problem but PREVX and Norton 360 do not get along
with each other - Norton 360 will not work properly unless PREVX is
not present in the same system.
I spent a considerable amount of time on the Symantec technical help
line. Symantec finally apparently fixed the problem by activating the
Norton 360 backup facility. Traffic dropped back down to its normal
level for a while. I can't understand why this worked - what is the
connection between backup and the high traffic problem?
Broadband traffic went back to normal for a while but eventually the
high traffic problem returned on several occasions. They were fixed by
(1) installing PREVX, (2) doing a scan with it whereby it cleared out
some malware, and (3) uninstalling PREVX - all of this while
temporarily disabling Norton 360.
As I said earlier, the second and last episode of the high traffic
broadband problem began a few days ago. This seems to be different
than the first episode because the high traffic is mainly downloading
while uploading is normal.
The big issue with all this is that I need to find out what spyware
malware is causing my high traffic. Can anyone tell me how to do this.
Is there some diagnostic software that could be of use here?
Below are some items that might help diagnose my problem. All of these
were obtained when broadband traffic was very high as indicated by the
monitor symbols being lit up constantly.
The first item is a HijackThis log file. The last two are snapshots
are the most active processes in the Windows Task Manager process
display.
Thanks in advance for your help.
Jim
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-
Logfile of HijackThis v1.99.1
Scan saved at 23:41:58, on 10/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin
\AppleMobileDeviceService.exe
C:\WINNT\system32\CTsvcCDA.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINNT\System32\PGPsdkServ.exe
C:\WINNT\system32\dllhost.exe
C:\WINNT\System32\vssvc.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\fxssvc.exe
C:\WINNT\system32\dllhost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Intense Language Office\COMMON\Offman.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINNT\system32\taskmgr.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant
=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch
=
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no
file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:
\Program Files\Common Files\Symantec Shared\coShared\Browser
\1.7\NppBho.dll
O2 - BHO: SolidConverter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C}
- C:\Program Files\SolidDocuments\SolidConverterPDF\ExploreExtPDF.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:
\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-
FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro
\wsbho2k0.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:
\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: SolidConverter PDF - {259F616C-A300-44F5-B04A-
ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF
\ExploreExtPDF.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-
FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared
\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real
\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime
\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [zzz_ImInstaller_IncrediMail] C:\Documents and
Settings\Jim.JIM-HOMEPC\Local Settings\Temp\ImInstaller\IncrediMail
\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes
\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKCU\..\Run: [ILO_Office_Manager] IntEdReg.exe /OFFMAN
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /
background
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O9 - Extra button: (no name) - SolidConverterPDF - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}
- %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-
d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic
\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-
BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) -
http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)
- http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156704428640
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI
Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload
Manager Class) - http://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) -
http://register.btinternet.com/templates/btmailcontrol013.cab
O16 - DPF: {94908617-0D0A-470E-977F-7BAB6920D184}
(CustomToolbar.Setup) - http://www.infocrawler.com/toolbar/Customtoolbar.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) -
http://register.btinternet.com/templates/btwebcontrol023.cab
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5}
- C:\WINNT\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files
\Common Files\Apple\Mobile Device Support\bin
\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT
\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT
\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:
\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon
(file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner -
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h
ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -
Unknown owner - C:\Program Files\Common Files\Symantec Shared
\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology
Ltd - C:\WINNT\system32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin
\iPodService.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki
\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec
\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINNT
\system32\oodag.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINNT
\System32\PGPsdkServ.exe
O23 - Service: PMounter - Unknown owner - C:\WINNT
\system32\PMounter.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental)
(rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f
"%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:
\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-
Two snapshots of the most active processes as displayed in the Windows
Task Manager:
psp.exe
System Idle Process
ccSvcHst.exe
LUCOMS~1.EXE
taskmgr.exe
eraser.exe
[svchost.exe
LuCallbackProxy , exe
psp.exe
System Idle Process
LuCallbackProxy , exe
taskmgr.exe
explorer.exe
KService.exe
eraser.exe
lsvchost.exe
LUALLEXE
LuCallbackProxy , exe
LuCallbackProxy , exe
LuCallbackProxy , exe
msdtc.exe
Please excuse my bad manners in publishing this article in two
newsgroups simultaneously. I am not sure which one is most likely to
provide help in solving my problem.
If there is another newsgroup that in which I should post this article
please let me know.
The problem that I have is driving me mad!
The problem is that my broadband traffic is at times extremely high
for completely unexplained reasons.
This is indicated by (1) the daily log kept by my ISP and (2) more
visibly by the icon in the lower right-hand corner on my screen that
consists of the two little monitor symbols. It these symbols indicate
broadband activity by lighting up in light blue - one for up traffic
and the other for down traffic.
The problem has been around on and off for three months now.
Environment: Windows XP SP2, Symantec Norton 360, Namesco (ISP) and Ad-
Aware SE Personal. The last of these I run only on demand - usually
once a day.
When the problem is occurring the daily ISP log shows 4 or 5 times
normal megabytes per day and the monitor symbols are lit up all the
time.
Normally the log and the monitor symbols show low broadband activity.
I have been a fairly light user of the internet. No movie downloads,
etc. Just emails and web page accesses.
The high activity problem has occurred in two episodes. During the
first of these (a couple of weeks) the high traffic was more or less
equally divided between uploading and downloading. But during the most
recent episode (a couple of days) downloading has been very high while
uploading was normal.
My traffic has been so high that my ISP's monthly limit is 60% used
while I am only 40% into the month. I will be charged for any excess.
I have become so concerned that I am leaving my modem connection to my
phone line unplugged except when I need to access the internet.
Regarding the first episode: I tried PREVX. It found and removed some
malware. It reported that it put the following items in "jail".
zrmkxe.exe (4 KB)
ykouzmp.exe (4 KB)
ugstzfqp.exe (4 KB)
tftp4904 (4 KB)
shell64.dll (14 KB) (http://www.auditmypc.com/process/shell64.asp)
rphekn.exe (4 KB)
gpiawddx.exe 4 KB)
avgmb.exe (4 KB)
This cleared up the problem but PREVX and Norton 360 do not get along
with each other - Norton 360 will not work properly unless PREVX is
not present in the same system.
I spent a considerable amount of time on the Symantec technical help
line. Symantec finally apparently fixed the problem by activating the
Norton 360 backup facility. Traffic dropped back down to its normal
level for a while. I can't understand why this worked - what is the
connection between backup and the high traffic problem?
Broadband traffic went back to normal for a while but eventually the
high traffic problem returned on several occasions. They were fixed by
(1) installing PREVX, (2) doing a scan with it whereby it cleared out
some malware, and (3) uninstalling PREVX - all of this while
temporarily disabling Norton 360.
As I said earlier, the second and last episode of the high traffic
broadband problem began a few days ago. This seems to be different
than the first episode because the high traffic is mainly downloading
while uploading is normal.
The big issue with all this is that I need to find out what spyware
malware is causing my high traffic. Can anyone tell me how to do this.
Is there some diagnostic software that could be of use here?
Below are some items that might help diagnose my problem. All of these
were obtained when broadband traffic was very high as indicated by the
monitor symbols being lit up constantly.
The first item is a HijackThis log file. The last two are snapshots
are the most active processes in the Windows Task Manager process
display.
Thanks in advance for your help.
Jim
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-
Logfile of HijackThis v1.99.1
Scan saved at 23:41:58, on 10/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin
\AppleMobileDeviceService.exe
C:\WINNT\system32\CTsvcCDA.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINNT\System32\PGPsdkServ.exe
C:\WINNT\system32\dllhost.exe
C:\WINNT\System32\vssvc.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\fxssvc.exe
C:\WINNT\system32\dllhost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Intense Language Office\COMMON\Offman.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINNT\system32\taskmgr.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant
=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch
=
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no
file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:
\Program Files\Common Files\Symantec Shared\coShared\Browser
\1.7\NppBho.dll
O2 - BHO: SolidConverter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C}
- C:\Program Files\SolidDocuments\SolidConverterPDF\ExploreExtPDF.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:
\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-
FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro
\wsbho2k0.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:
\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: SolidConverter PDF - {259F616C-A300-44F5-B04A-
ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF
\ExploreExtPDF.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-
FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared
\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real
\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime
\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [zzz_ImInstaller_IncrediMail] C:\Documents and
Settings\Jim.JIM-HOMEPC\Local Settings\Temp\ImInstaller\IncrediMail
\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes
\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKCU\..\Run: [ILO_Office_Manager] IntEdReg.exe /OFFMAN
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /
background
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O9 - Extra button: (no name) - SolidConverterPDF - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}
- %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-
d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic
\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-
BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) -
http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)
- http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156704428640
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI
Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload
Manager Class) - http://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) -
http://register.btinternet.com/templates/btmailcontrol013.cab
O16 - DPF: {94908617-0D0A-470E-977F-7BAB6920D184}
(CustomToolbar.Setup) - http://www.infocrawler.com/toolbar/Customtoolbar.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) -
http://register.btinternet.com/templates/btwebcontrol023.cab
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5}
- C:\WINNT\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files
\Common Files\Apple\Mobile Device Support\bin
\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT
\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT
\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:
\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon
(file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner -
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h
ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -
Unknown owner - C:\Program Files\Common Files\Symantec Shared
\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology
Ltd - C:\WINNT\system32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin
\iPodService.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki
\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec
\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: O&O Defrag (OODefrag) - O&O Software GmbH - C:\WINNT
\system32\oodag.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - C:\WINNT
\System32\PGPsdkServ.exe
O23 - Service: PMounter - Unknown owner - C:\WINNT
\system32\PMounter.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental)
(rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f
"%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:
\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-
Two snapshots of the most active processes as displayed in the Windows
Task Manager:
psp.exe
System Idle Process
ccSvcHst.exe
LUCOMS~1.EXE
taskmgr.exe
eraser.exe
[svchost.exe
LuCallbackProxy , exe
psp.exe
System Idle Process
LuCallbackProxy , exe
taskmgr.exe
explorer.exe
KService.exe
eraser.exe
lsvchost.exe
LUALLEXE
LuCallbackProxy , exe
LuCallbackProxy , exe
LuCallbackProxy , exe
msdtc.exe