H
HarveyDent66
Hello guys,
So my laptop is stuck on the hp logo after I was updating to windows 10 (build 1803) from (build 1204). The computer was restarting normally during the update installation, up until it reached 75%, that's when it went off, and showed a message : "Restoring older version", restarted again, and since then it has been stuck on the HP logo.
Hot keys, to access the BIOS won't work, as i think the keyboard becomes unresponsive 2 or 3 seconds after clicking on the power button. Speaking of the power button, i tried holding it for a few seconds, but still no results.
It's still pretty new, so i don't think that there's any chance this is a hardware failure, especially that it was working fine right before starting the update.
Below are the screen it gets stuck on, and a video of the startup :
IMG_9115.JPG
View: https://youtu.be/63Qi-KhHeeI
These are the specs :
- HP ProBook G4 450
- Windows 10 Pro 64
- Intel Core i7-7500U , Intel HD Graphics 620, Nvidia Geforce 930mx
- 8GB RAM DDR4
Any help would be very much appreciated !
Continue reading...
So my laptop is stuck on the hp logo after I was updating to windows 10 (build 1803) from (build 1204). The computer was restarting normally during the update installation, up until it reached 75%, that's when it went off, and showed a message : "Restoring older version", restarted again, and since then it has been stuck on the HP logo.
Hot keys, to access the BIOS won't work, as i think the keyboard becomes unresponsive 2 or 3 seconds after clicking on the power button. Speaking of the power button, i tried holding it for a few seconds, but still no results.
It's still pretty new, so i don't think that there's any chance this is a hardware failure, especially that it was working fine right before starting the update.
Below are the screen it gets stuck on, and a video of the startup :
IMG_9115.JPG
These are the specs :
- HP ProBook G4 450
- Windows 10 Pro 64
- Intel Core i7-7500U , Intel HD Graphics 620, Nvidia Geforce 930mx
- 8GB RAM DDR4
Any help would be very much appreciated !
Continue reading...