BSOD Error on Windows 2016 Server

M

MC Manikandan

Appreciate if someone help me with below bug analysis.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {5, ffff910ea5af7028, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000005, Generic Error
Arg2: ffff910ea5af7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 14393.2724.amd64fre.rs1_release.181231-1751

SYSTEM_MANUFACTURER: Dell Inc.

SYSTEM_PRODUCT_NAME: PowerEdge R715

BIOS_VENDOR: Dell Inc.

BIOS_VERSION: 3.4.1

BIOS_DATE: 05/04/2018

BASEBOARD_MANUFACTURER: Dell Inc.

BASEBOARD_PRODUCT: 0G2DP3

BASEBOARD_VERSION: A00

DUMP_TYPE: 1

BUGCHECK_P1: 5

BUGCHECK_P2: ffff910ea5af7028

BUGCHECK_P3: 0

BUGCHECK_P4: 0

HARDWARE_VENDOR_ID: 1002

HARDWARE_DEVICE_ID: 5A17

BUGCHECK_STR: 0x124_AuthenticAMD

CPU_COUNT: 18

CPU_MHZ: 898

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 10

CPU_MODEL: 9

CPU_STEPPING: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: vsbkp.exe

CURRENT_IRQL: f

ANALYSIS_SESSION_HOST:

ANALYSIS_SESSION_TIME: 02-12-2019 09:49:28.0829

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

STACK_TEXT:
ffffe201`41544bd8 fffff803`8983926f : 00000000`00000124 00000000`00000005 ffff910e`a5af7028 00000000`00000000 : nt!KeBugCheckEx
ffffe201`41544be0 fffff803`89aa3548 : ffff910e`a5af7028 ffff910e`a42777b0 ffff910e`a42777b0 ffff910e`a3685170 : hal!HalBugCheckSystem+0xcf
ffffe201`41544c20 fffff803`8983a8c9 : 00000000`00002ba0 00000000`00000000 fffff803`8984e690 00000000`00000000 : nt!WheaReportHwError+0x258
ffffe201`41544c80 fffff803`8983a113 : fffff803`89c306c0 ffffe201`41544d30 00000000`00000000 00000000`00000000 : hal!HalpNmiGenericErrorHandler+0x6d
ffffe201`41544cb0 fffff803`898d0fe6 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff803`898d1498 : hal!HalHandleNMI+0x23
ffffe201`41544ce0 fffff803`899df342 : 00000000`00000000 ffffe201`41544ef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0x106
ffffe201`41544d30 fffff803`899df140 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82
ffffe201`41544e70 00007fff`dee04a9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x1c0
00000012`88d3edd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`dee04a9a


THREAD_SHA1_HASH_MOD_FUNC: 38632de51cb23a8b158dbbc12de43b92e1f7a70f

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: effab2e8fbe073687fca996abcb27257e5f149ab

THREAD_SHA1_HASH_MOD: f49ee6e65b0dfecf2ff1fa3bdd34c6169b6e14fb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17

BUCKET_ID: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17

PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17

TARGET_TIME: 2019-02-11T23:57:06.000Z

OSBUILD: 14393

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 3

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 Server TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2019-01-01 08:55:39

BUILDDATESTAMP_STR: 181231-1751

BUILDLAB_STR: rs1_release

BUILDOSVER_STR: 10.0.14393.2724.amd64fre.rs1_release.181231-1751

ANALYSIS_SESSION_ELAPSED_TIME: a9e

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_authenticamd_pciexpress_venid_1002_devid_5a17

FAILURE_ID_HASH: {95bd2ed9-eb2a-3ff9-d4bc-495db39f2d65}

Followup: MachineOwner
---------



Regards, MC Manikandan

Continue reading...
 
Back
Top Bottom