M
MC Manikandan
Appreciate if someone help me with below bug analysis.
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 124, {5, ffff910ea5af7028, 0, 0}
Probably caused by : AuthenticAMD
Followup: MachineOwner
---------
4: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000005, Generic Error
Arg2: ffff910ea5af7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 14393.2724.amd64fre.rs1_release.181231-1751
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: PowerEdge R715
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: 3.4.1
BIOS_DATE: 05/04/2018
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 0G2DP3
BASEBOARD_VERSION: A00
DUMP_TYPE: 1
BUGCHECK_P1: 5
BUGCHECK_P2: ffff910ea5af7028
BUGCHECK_P3: 0
BUGCHECK_P4: 0
HARDWARE_VENDOR_ID: 1002
HARDWARE_DEVICE_ID: 5A17
BUGCHECK_STR: 0x124_AuthenticAMD
CPU_COUNT: 18
CPU_MHZ: 898
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 10
CPU_MODEL: 9
CPU_STEPPING: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: vsbkp.exe
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST:
ANALYSIS_SESSION_TIME: 02-12-2019 09:49:28.0829
ANALYSIS_VERSION: 10.0.17134.12 amd64fre
STACK_TEXT:
ffffe201`41544bd8 fffff803`8983926f : 00000000`00000124 00000000`00000005 ffff910e`a5af7028 00000000`00000000 : nt!KeBugCheckEx
ffffe201`41544be0 fffff803`89aa3548 : ffff910e`a5af7028 ffff910e`a42777b0 ffff910e`a42777b0 ffff910e`a3685170 : hal!HalBugCheckSystem+0xcf
ffffe201`41544c20 fffff803`8983a8c9 : 00000000`00002ba0 00000000`00000000 fffff803`8984e690 00000000`00000000 : nt!WheaReportHwError+0x258
ffffe201`41544c80 fffff803`8983a113 : fffff803`89c306c0 ffffe201`41544d30 00000000`00000000 00000000`00000000 : hal!HalpNmiGenericErrorHandler+0x6d
ffffe201`41544cb0 fffff803`898d0fe6 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff803`898d1498 : hal!HalHandleNMI+0x23
ffffe201`41544ce0 fffff803`899df342 : 00000000`00000000 ffffe201`41544ef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0x106
ffffe201`41544d30 fffff803`899df140 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82
ffffe201`41544e70 00007fff`dee04a9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x1c0
00000012`88d3edd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`dee04a9a
THREAD_SHA1_HASH_MOD_FUNC: 38632de51cb23a8b158dbbc12de43b92e1f7a70f
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: effab2e8fbe073687fca996abcb27257e5f149ab
THREAD_SHA1_HASH_MOD: f49ee6e65b0dfecf2ff1fa3bdd34c6169b6e14fb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17
BUCKET_ID: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17
PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17
TARGET_TIME: 2019-02-11T23:57:06.000Z
OSBUILD: 14393
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 3
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 Server TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2019-01-01 08:55:39
BUILDDATESTAMP_STR: 181231-1751
BUILDLAB_STR: rs1_release
BUILDOSVER_STR: 10.0.14393.2724.amd64fre.rs1_release.181231-1751
ANALYSIS_SESSION_ELAPSED_TIME: a9e
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_authenticamd_pciexpress_venid_1002_devid_5a17
FAILURE_ID_HASH: {95bd2ed9-eb2a-3ff9-d4bc-495db39f2d65}
Followup: MachineOwner
---------
Regards, MC Manikandan
Continue reading...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {5, ffff910ea5af7028, 0, 0}
Probably caused by : AuthenticAMD
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000005, Generic Error
Arg2: ffff910ea5af7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 14393.2724.amd64fre.rs1_release.181231-1751
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: PowerEdge R715
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: 3.4.1
BIOS_DATE: 05/04/2018
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 0G2DP3
BASEBOARD_VERSION: A00
DUMP_TYPE: 1
BUGCHECK_P1: 5
BUGCHECK_P2: ffff910ea5af7028
BUGCHECK_P3: 0
BUGCHECK_P4: 0
HARDWARE_VENDOR_ID: 1002
HARDWARE_DEVICE_ID: 5A17
BUGCHECK_STR: 0x124_AuthenticAMD
CPU_COUNT: 18
CPU_MHZ: 898
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 10
CPU_MODEL: 9
CPU_STEPPING: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: vsbkp.exe
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST:
ANALYSIS_SESSION_TIME: 02-12-2019 09:49:28.0829
ANALYSIS_VERSION: 10.0.17134.12 amd64fre
STACK_TEXT:
ffffe201`41544bd8 fffff803`8983926f : 00000000`00000124 00000000`00000005 ffff910e`a5af7028 00000000`00000000 : nt!KeBugCheckEx
ffffe201`41544be0 fffff803`89aa3548 : ffff910e`a5af7028 ffff910e`a42777b0 ffff910e`a42777b0 ffff910e`a3685170 : hal!HalBugCheckSystem+0xcf
ffffe201`41544c20 fffff803`8983a8c9 : 00000000`00002ba0 00000000`00000000 fffff803`8984e690 00000000`00000000 : nt!WheaReportHwError+0x258
ffffe201`41544c80 fffff803`8983a113 : fffff803`89c306c0 ffffe201`41544d30 00000000`00000000 00000000`00000000 : hal!HalpNmiGenericErrorHandler+0x6d
ffffe201`41544cb0 fffff803`898d0fe6 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff803`898d1498 : hal!HalHandleNMI+0x23
ffffe201`41544ce0 fffff803`899df342 : 00000000`00000000 ffffe201`41544ef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0x106
ffffe201`41544d30 fffff803`899df140 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82
ffffe201`41544e70 00007fff`dee04a9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x1c0
00000012`88d3edd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`dee04a9a
THREAD_SHA1_HASH_MOD_FUNC: 38632de51cb23a8b158dbbc12de43b92e1f7a70f
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: effab2e8fbe073687fca996abcb27257e5f149ab
THREAD_SHA1_HASH_MOD: f49ee6e65b0dfecf2ff1fa3bdd34c6169b6e14fb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17
BUCKET_ID: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17
PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PCIEXPRESS_VENID_1002_DEVID_5A17
TARGET_TIME: 2019-02-11T23:57:06.000Z
OSBUILD: 14393
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 3
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 Server TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2019-01-01 08:55:39
BUILDDATESTAMP_STR: 181231-1751
BUILDLAB_STR: rs1_release
BUILDOSVER_STR: 10.0.14393.2724.amd64fre.rs1_release.181231-1751
ANALYSIS_SESSION_ELAPSED_TIME: a9e
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_authenticamd_pciexpress_venid_1002_devid_5a17
FAILURE_ID_HASH: {95bd2ed9-eb2a-3ff9-d4bc-495db39f2d65}
Followup: MachineOwner
---------
Regards, MC Manikandan
Continue reading...