Server 2016 BSOD all the time when remoting in to them

M

Mjones41

Ok I reach out to HP and pulled the AHS files since we blue screen since going to Sever 2016 we need help we have host we are afraid to remote in!


Hatti R B

Alright Mark as per the AHS log I see that you have got the same BSOD from last year also & it has been the same BSOD this time also.

10:55:07 AM

- Critical,2487,142671,OS,02/19/2019 19:28:00,Operating System failure (Windows bug check S"timestamp" style="display:inline-block;font-size:0.85em;color:#929a9d;text-transform:uppercase;padding:8px 0px;bottom:-20px;">10:55:15 AM


This is last years.

10:55:25 AM

Critical,2369,64142,OS,11/14/2018 09:08:00,Operating System failure (Windows bug check S"timestamp" style="display:inline-block;font-size:0.85em;color:#929a9d;text-transform:uppercase;padding:8px 0px;bottom:-20px;">10:55:27 AM

Me

do you see the one from last night​

10:56:38 AM​
Hatti R B

Yes it is the same.

10:57:58 AM

Critical,2487,142671,OS,02/19/2019 19:28:00,Operating System failure (Windows bug check S"timestamp" style="display:inline-block;font-size:0.85em;color:#929a9d;text-transform:uppercase;padding:8px 0px;bottom:-20px;">10:58:14 AM


I am checking if there are any hardware failures

10:58:40 AM

Kindly give me few minutes.

10:58:46 AM
Me

ok​

10:58:49 AM​

ok looks like it all relating to OS​

10:59:09 AM​
Hatti R B

Yes.

10:59:21 AM

Let me just check for any hardware errors before proceeding further.

10:59:53 AM

Mark as per the AHS log there are no hardware failures & you have to contact the OS vendor for this.

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