Server 2016 RDP Incorrect Username or password

A

Aaron Ridgewell 82

Hi All,

I really hope someone can help me out here as i have exhausted all other avenues.

We have built 5 new Windows Server 2016 servers and have a very strange issue.

2 people can log in via RDP but 4 other people simply get a username / password incorrect error.

The people who are not able to log in on their machines can log in on another machine, the two people who can log in via rdp on their machines are not able to log in on the other 4 peoples machines.

Strangely if we use the Remote Desktop App from the windows store people can log in.

We have narrowed it down to being an issue with the RDP config on the machines that the user is connecting from rather than an account / profile issue.

I have searched all over the place and made a number of changes without any luck.

All the machines that we are trying to connect from are running Windows 10 1809 and are only having issues with the latest windows server 2016 AMIs from AWS.

Previous server 2016 access is fine.

Please help as this issue will only get bigger as we build more new servers.

Many thanks

Aaron

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