USB Redirection anomoly

I

Innovate Support

Good afternoon,

I am currently experiencing a weird issue while implementing a Citrix VDI server 2016 deployment.

I have installed a base OS of revision 1607 14393.447 with desktop experience onto VMWare, installed the Citrix VDA and then published the desktop. This allows both an iPhone and GoPro Hero Session camera to appear within the desktop and for the drives to be navigated to see the contents.

Following the same procedure as above with revision 1607 14393.1884 or .2639 errors that "You do not have permission to access this device."

While this is on a domain, i have created a new OU with no user policy's applied to it other than the default domain policy and both above VM's have been created in this folder. I have given the test account domain admin access which did not help.

Interestingly when TreeSize Pro is run as administrator on the desktop (which uses the system account), the drive is accessible and the contents visible.

Can anyone advise if they have come across this before and if there is a work around?

I have tried to apply Citrix policy's via GPO, within citrix studio and following GPO adjustments for RemoteFX redirection as well as disabling the "Do not allow supported Plug and Play device redirection" but none of these bypass whatever OS level lock is in effect.

Your assistance would be greatly appreciated before i loose what little hair i have remaining.

Regards
Simon

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