Cellular option missing in Windows 10 even though the adaptor appears fine

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BarwickGreen

I recently upgraded my Lenovo Thinkpad 3rd Gen from Windows 7 pro to Windows 10 Pro. I have a Sierra Wireless EM7345 4G LTE adaptor with SIM which worked under Windows 7. Under Windows 10 the device appears fine in device manager and also in Network Connections, where it is shown with a red "not connected" cross but strong signal. I have the latest updates and drivers installed. The network diagnostic trouble shooter cannot find a problem and there are no warnings in device manager.


But despite the adaptor appearing in the right places and reporting no errors, the cellular option is missing in Windows. How do I get it back please?

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