How to reset pc when device is locked and password is forgotten

H

HarishJetty

Hey guys,

I've forgotten my microsoft a/c password which I need to enter it on the start up to unlock my PC. I've no detail remembered regarding the a/c and even after being filled the forms (provided by microsoft to recover the account) , several times, I find no way to unlock/recover.

I'm really afraid that I am not able to Reset my PC when it is locked as it is asking me to "INSERT WINDOWS INSTALLATION MEDIA OR RECOVERY DRIVE".


I've no idea regarding the windows installation media .

So please do help me to know what is windows asking me for and ;et me breakthrough this problem.


My PC details:-

Make & Model: Lenovo3000 G510M

OS: Windows 8.1

RAM: 1GB (32-bit)


Please feel free to help me. I'll really be thankful to all those who try to help me in this regard.


Thank you.

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