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Recently updated Windows 10 to my Pavilion Laptop. Envy 5660 printer would no longer print from printer even though it recognized the printer was online. Was able to print from other iPhone and Mac devices. Spent over 3 hours with Microsoft rep on phone and went through all of the steps recommended on previous threads. Finally, they recommended I RESTORE my settings to settings from week ago. Problem SOLVED, They said apparently the update was not compatible with the Envy 5660 printer. Kudos for patience and persistence of Microsoft rep.
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