Remote Desktop License Issue (Disconnect in 60 minutes)

C

Carson Alexander

Someone help! I really do not want to go through the trouble of reapplying this RDP server license to the server again. Here is the situation I am in. There are a total of 6 active users that work in my onsite server and use as a VM, through an RDP 10 license user. 4 users have great experience and 0 issues when using the VM when jumping in. However, 2 of the users are experiencing an issue that i can't make sense of. When these 2 users jump in they get a prompt that says in the next 60 min. you will be disconnected from the remote session. I would assume that all users would get this if it is a license issue. This issue has just come up and previously for months the 2 users used it with no problem. Does anyone know a fix to this issue before I redo the license? I will be attaching a screenshot of the notification pop-up of what the 2 users are seeing. Thank you to anyone who is willing to help me with this!!563d0bae-a2a5-46e4-b53f-595292427246?upload=true.png

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