J
Jonas Cecon
Hello,
I bought some years ago an Asus VivoPC K20CD with an integrated Windows 10 family edition licence. Recently, I did change it's motherboard and it's RAM stick and had the text in the right corner of my screen asking me to Activate windows by accessing to the parameters.
After running the troubleshooting tool for the activation of Windows, it returns me this message :
Impossible d’activer Windows
Nous ne trouvons pas d’appareil associé à votre compte Microsoft pouvant être utilisé pour réactiver l’appareil que vous utilisez actuellement. Vérifiez que vous êtes connecté avec le compte Microsoft avec lequel vous avez associé la licence numérique Windows 10 sur cet appareil, ou réessayez ultérieurement.
which translates to "Unable to activate Windows" and then "We did not find any device associated to your Microsoft account that can be used to reactivate the device you are currently using. Please verify that you are connected with the Microsoft account" with which you associated the Windows 10 numeric licence on this device, or try later."
As I remember, I did create an Microsoft account before changing my motherboard. I have tried to contact the Microsoft support who suggested me to rebuy a Microsoft licence (but there is no way I spend 140 € for a licence that I already bought).
How can I reactivate my account ?
Continue reading...
I bought some years ago an Asus VivoPC K20CD with an integrated Windows 10 family edition licence. Recently, I did change it's motherboard and it's RAM stick and had the text in the right corner of my screen asking me to Activate windows by accessing to the parameters.
After running the troubleshooting tool for the activation of Windows, it returns me this message :
Impossible d’activer Windows
Nous ne trouvons pas d’appareil associé à votre compte Microsoft pouvant être utilisé pour réactiver l’appareil que vous utilisez actuellement. Vérifiez que vous êtes connecté avec le compte Microsoft avec lequel vous avez associé la licence numérique Windows 10 sur cet appareil, ou réessayez ultérieurement.
which translates to "Unable to activate Windows" and then "We did not find any device associated to your Microsoft account that can be used to reactivate the device you are currently using. Please verify that you are connected with the Microsoft account" with which you associated the Windows 10 numeric licence on this device, or try later."
As I remember, I did create an Microsoft account before changing my motherboard. I have tried to contact the Microsoft support who suggested me to rebuy a Microsoft licence (but there is no way I spend 140 € for a licence that I already bought).
How can I reactivate my account ?
Continue reading...