Please help to analyze and find solution "Module load completed but symbols could not be loaded for vmxnet3.sys Probably caused by : mrxsmb20.sys"

Y

YongyuthJeenbanjob

Please help to analyze and find solution Windows Bluescreen and automatically Reboot "Module load completed but symbols could not be loaded for vmxnet3.sys Probably caused by : mrxsmb20.sys"


Thank you in advance.


VMware ESXi 6.5

OS: Windows Server 2012 R2 Datacenter

NIC: vmxnet3 Ethernet Adapter


The MEMORY.DMP as below details.




-----------------------------------------------------------------------------------------------

Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [D:\2.Infra server\DC-DR\Issues\VM\26 Mar 19\MEMORY.DMP]

Kernel Bitmap Dump File: Only kernel address space is available





************* Symbol Path validation summary **************

Response Time (ms) Location

Deferred SRV*C:\SymCache*Symbol information

Symbol search path is: SRV*C:\SymCache*Symbol information

Executable search path is:

Windows 8 Kernel Version 9600 MP (2 procs) Free x64

Product: Server, suite: TerminalServer DataCenter SingleUserTS

Built by: 9600.17415.amd64fre.winblue_r4.141028-1500

Machine Name:

Kernel base = 0xfffff803`7e81d000 PsLoadedModuleList = 0xfffff803`7eaf6250

Debug session time: Tue Mar 26 16:08:14.900 2019 (UTC + 7:00)

System Uptime: 180 days 20:54:29.582

Loading Kernel Symbols

...............................................................

................................................................

.........

Loading User Symbols



Loading unloaded module list

..........................

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



Use !analyze -v to get detailed debugging information.



BugCheck 1E, {ffffffff80000003, fffff8002914394f, ffffd00024190018, ffffd0002418f820}



*** ERROR: Module load completed but symbols could not be loaded for vmxnet3.sys

Probably caused by : mrxsmb20.sys ( mrxsmb20!MRxSmb2ShouldRestartExchange+2cf )



Followup: MachineOwner

---------



1: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



KMODE_EXCEPTION_NOT_HANDLED (1e)

This is a very common bugcheck. Usually the exception address pinpoints

the driver/function that caused the problem. Always note this address

as well as the link date of the driver/image that contains this address.

Arguments:

Arg1: ffffffff80000003, The exception code that was not handled

Arg2: fffff8002914394f, The address that the exception occurred at

Arg3: ffffd00024190018, Parameter 0 of the exception

Arg4: ffffd0002418f820, Parameter 1 of the exception



Debugging Details:

------------------





OVERLAPPED_MODULE: Address regions for 'VSApiNt' and 'VSApiNt.sys' overlap



EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid



FAULTING_IP:

mrxsmb20!MRxSmb2ShouldRestartExchange+2cf

fffff800`2914394f cc int 3



EXCEPTION_PARAMETER1: ffffd00024190018



EXCEPTION_PARAMETER2: ffffd0002418f820



BUGCHECK_STR: 0x1E_80000003



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



PROCESS_NAME: System



CURRENT_IRQL: 2



ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre



DPC_STACK_BASE: FFFFD00024198FB0



EXCEPTION_RECORD: ffffd00024190008 -- (.exr 0xffffd00024190008)

ExceptionAddress: 0000000080000003

ExceptionCode: 00000000

ExceptionFlags: 00000000

NumberParameters: 0



TRAP_FRAME: ffffd0002418ff69 -- (.trap 0xffffd0002418ff69)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

Unable to get program counter

rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000

rdx=4d00000000000000 rsi=0000000000000000 rdi=0000000000000000

rip=e000000000000000 rsp=ff00001f8001704c rbp=e000000000000000

r8=1000000000000000 r9=83ffffe0000cdf1d r10=94ffff3c89c35f02

r11=10fffff80028706c r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=1 vif ov dn ei pl nz ac po cy

1902:0000 ?? ???

Resetting default scope



LAST_CONTROL_TRANSFER: from fffff8037e9ffc6f to fffff8037e96d9a0



STACK_TEXT:

ffffd000`2418eff8 fffff803`7e9ffc6f : 00000000`0000001e ffffffff`80000003 fffff800`2914394f ffffd000`24190018 : nt!KeBugCheckEx

ffffd000`2418f000 fffff803`7e97df66 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiFatalFilter+0x1f

ffffd000`2418f040 fffff803`7e95ca96 : ffffe000`0aa48760 00000000`00000001 ffffd000`2418f169 fffff803`7e871ef0 : nt! ?? ::FNODOBFM::`string'+0xb6

ffffd000`2418f080 fffff803`7e974eed : 00000000`00000000 ffffd000`2418f220 ffffd000`24190018 ffffd000`2418f220 : nt!_C_specific_handler+0x86

ffffd000`2418f0f0 fffff803`7e8f7125 : 00000000`00000001 fffff803`7e81d000 ffffd000`24190000 ffffe000`00000000 : nt!RtlpExecuteHandlerForException+0xd

ffffd000`2418f120 fffff803`7e8fb4de : ffffd000`24190018 ffffd000`2418fd20 ffffd000`24190018 00000000`c00000be : nt!RtlDispatchException+0x1a5

ffffd000`2418f7f0 fffff803`7e9795c2 : ffffd000`24190008 fffff800`2870428c ffffd000`2418ff69 fffff800`28003055 : nt!KiDispatchException+0x646

ffffd000`2418fee0 fffff803`7e977034 : 00000000`00000000 ffffd000`241902e0 00000000`00000001 ffffd000`241902e0 : nt!KiExceptionDispatch+0xc2

ffffd000`241900c0 fffff800`29143950 : ffffe000`0cdf1d10 ffffe000`0cdf1e68 00000000`00000000 fffff800`287063c0 : nt!KiBreakpointTrap+0xf4

ffffd000`24190250 fffff800`290d932f : 00000000`00000001 00000000`00000001 00000000`00000001 ffffe000`0fe7b030 : mrxsmb20!MRxSmb2ShouldRestartExchange+0x2d0

ffffd000`241902d0 fffff800`290d665a : ffffe000`0de25e20 00000000`00001001 00000000`00000000 00000000`00000000 : mrxsmb!SmbCepCompleteExchangeLiteEx+0x15f

ffffd000`24190330 fffff800`290d7fb9 : ffffe000`139d9d00 ffffe000`0de25ee0 ffffe000`00000001 ffffdff0`290e8100 : mrxsmb!SmbCeSendCompleteInd+0x20a

ffffd000`241903d0 fffff803`7e855bea : ffffe000`0dd60cf0 ffffd000`24190520 00000000`00000000 ffffe000`0dd60dc3 : mrxsmb!SmbWskSendComplete+0xc9

ffffd000`24190420 fffff800`28002dd2 : ffff3c89`c35ef80c ffff3c89`c35eff02 ffffe000`0f4e4000 00000000`00000000 : nt!IopfCompleteRequest+0x2ea

ffffd000`24190560 fffff800`287097fc : 00000000`00000000 ffffe000`0f4e41f0 ffffd000`241906c0 ffffd000`241908a8 : afd!WskProTLSendOrDisconnectComplete+0x72

ffffd000`241905c0 fffff800`2870a370 : fffff800`28889180 ffffd000`24190760 ffffe000`0dc30390 ffffe000`0b33a150 : tcpip!TcpTcbReceive+0x2bc

ffffd000`24190710 fffff800`28709123 : ffffdff0`3f35f822 00000000`00000000 00000000`00000000 ffffe000`0b455a18 : tcpip!TcpMatchReceive+0x1f0

ffffd000`241908a0 fffff800`2873ef9f : ffffe000`0b4b9210 ffffd000`2419bd01 ffffd000`2419bde5 00000000`0000bde5 : tcpip!TcpPreValidatedReceive+0x363

ffffd000`241909a0 fffff800`2873b143 : 00000000`00000000 ffffe000`00000001 00000000`00000001 00000000`00000000 : tcpip!IppDeliverListToProtocol+0x4f

ffffd000`24190a60 fffff800`28739525 : 00000000`00000011 fffff800`28889100 ffffe000`0b9b2330 ffffd000`24190b68 : tcpip!IppProcessDeliverList+0x63

ffffd000`24190b00 fffff800`28737900 : 00000000`00000028 ffffe000`0fe7b030 fffff800`28889180 ffffe000`0b50d000 : tcpip!IppReceiveHeaderBatch+0x235

ffffd000`24190c30 fffff800`28735d22 : ffffe000`0b901850 00000000`00000000 ffffd000`24191001 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x680

ffffd000`24190fb0 fffff800`28736745 : ffffe000`0b9b0002 00000000`00000000 fffff800`28736790 00000000`00000101 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x318

ffffd000`24191090 fffff803`7e85b873 : 00000000`00000000 00000000`00000000 ffffe000`0b574010 ffffd000`2418c000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x155

ffffd000`241911c0 fffff800`28736936 : fffff800`287365f0 ffffd000`241912e0 ffffe000`1377f110 fffff803`7e858e67 : nt!KeExpandKernelStackAndCalloutInternal+0xf3

ffffd000`241912b0 fffff800`27c4fa53 : 00000000`00000000 ffffd000`24191391 ffffe000`00000001 fffff800`28c02b47 : tcpip!FlReceiveNetBufferListChain+0xb6

ffffd000`24191330 fffff800`27c4fe7f : 00000000`00000001 fffff800`27d60008 00000000`00000000 00000000`00000001 : NDIS!ndisMIndicateNetBufferListsToOpen+0x123

ffffd000`241913f0 fffff800`27c50094 : ffffe000`0b6e61a0 ffffd000`24191501 00000000`3b9d0165 fffff800`287113e7 : NDIS!ndisMTopReceiveNetBufferLists+0x22f

ffffd000`24191480 fffff800`285df3d4 : 00000000`00100001 00000000`000001af ffffe000`00000003 00000000`00100000 : NDIS!NdisMIndicateReceiveNetBufferLists+0x114

ffffd000`24191670 fffff800`285e0afb : ffffe000`00000001 ffffd000`241917e0 ffffe000`0b85e000 00000000`00000000 : vmxnet3+0xc3d4

ffffd000`24191770 fffff800`27c51e02 : ffffe000`0b6e61a0 ffffd000`24191829 00000000`00000000 ffffe000`0b91d000 : vmxnet3+0xdafb

ffffd000`241917b0 fffff803`7e8e7cd0 : 00000000`00000000 ffffd000`24167180 ffffe000`0b733430 ffffd000`24191a20 : NDIS!ndisInterruptDpc+0x1a3

ffffd000`24191890 fffff803`7e8e6f87 : 00000000`00000006 00000000`0023b8ae ffffe000`0cc8ca20 ffffd000`00000002 : nt!KiExecuteAllDpcs+0x1b0

ffffd000`241919e0 fffff803`7e9714ea : ffffd000`24167180 ffffd000`24167180 ffffd000`241741c0 ffffe000`0d8fa540 : nt!KiRetireDpcList+0xd7

ffffd000`24191c60 00000000`00000000 : ffffd000`24192000 ffffd000`2418c000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a





STACK_COMMAND: .bugcheck ; kb



FOLLOWUP_IP:

mrxsmb20!MRxSmb2ShouldRestartExchange+2cf

fffff800`2914394f cc int 3



SYMBOL_NAME: mrxsmb20!MRxSmb2ShouldRestartExchange+2cf



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: mrxsmb20



IMAGE_NAME: mrxsmb20.sys



DEBUG_FLR_IMAGE_TIMESTAMP: 54264430



BUCKET_ID_FUNC_OFFSET: 2cf



FAILURE_BUCKET_ID: 0x1E_80000003_mrxsmb20!MRxSmb2ShouldRestartExchange



BUCKET_ID: 0x1E_80000003_mrxsmb20!MRxSmb2ShouldRestartExchange



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:0x1e_80000003_mrxsmb20!mrxsmb2shouldrestartexchange



FAILURE_ID_HASH: {2b47424e-8d41-b3dd-c83b-7a72fda39b88}



Followup: MachineOwner

---------



1: kd> lmvm mrxsmb20

start end module name

fffff800`2913d000 fffff800`29175000 mrxsmb20 (pdb symbols) c:\symcache\mrxsmb20.pdb\A3921F64DB2443DBABDEEA2ADA3FEABE1\mrxsmb20.pdb

Loaded symbol image file: mrxsmb20.sys

Image path: \SystemRoot\system32\DRIVERS\mrxsmb20.sys

Image name: mrxsmb20.sys

Timestamp: Sat Sep 27 11:59:28 2014 (54264430)

CheckSum: 0003AB5C

ImageSize: 00038000

Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4



------------------------------------------------------------------------------------------------------



Yongyuth.

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