A
angryemu
I am running Win10 (and have been since I bought this machine back in September), currently up-to-date with the last system & drivers updates on April 2nd (1 week ago) and the last Win Defender definitions update on 4/8 (yesterday, technically).
My laptop was working just fine, even after the definitions update...until a short time ago. Suddenly I am finding my computer going to sleep on its own, after very brief periods of inactivity. If I am using an app (for example, right now as I type this in Opera), or if I move the mouse, it does not sleep; however, as soon as I stop it sleeps after anywhere between 2 and 5 minutes, and displays the lock screen upon waking - it's not even allowing enough time for the screensaver to kick in. I thought that maybe my machine had updated and rebooted, so I checked: there has not been an update that triggered this, as it was acting normally after the last update yesterday, which was in the middle of the day and was Windows Defender definitions only (the last system update was a week ago). I have verified that there have been no changes to any of my power, sleep/timeout, or screensaver settings.
Normal course of events when plugged in, like it is currently: screensaver will start after 10 minutes of inactivity; no lock screen on wake, and no automatic system sleep, hibernate, or shutdown, at any time. I can leave it running all night, which it will with the screensaver running and displaying for those several hours, and simply pick right back up where I left off in the morning, without having to enter my password or PIN.
I double-checked that my laptop is plugged in and that I didn't accidentally bump it (as my settings DO allow sleep when on battery) - both ends of the power cable are securely plugged in to their respective spots.
My power settings when plugged in are:
Screensaver: after 10 mins, no lock screen
USB selective suspend: disabled (this was necessary to keep my USB keyboard/mouse usable after sleep and without needing to reboot)
Screen timeout never
System sleep: never
System hibernate: never
Turn off hard disk: never
Allow hybrid sleep: off
Intel graphics power plan: maximum performance
Wireless adapter power saving: maximum performance
Lid close: do nothing (I have not touched the lid for several days - my laptop is connected to an external monitor (TV) via HDMI, due to having cracked the screen the day after purchase - DOH!)
Power button: hibernate
Sleep button: sleep (I have only a power button to my knowledge, and again have not touched in a VERY long time, no need!)
PCI Express link state power management: off
Minimum processor state: 100%
Maximum processor state: 100%
Turn off display: never
Again, my system has not received any Windows updates in the last week other than definitions for Windows Defender. It is plugged in, with the battery at 100%. All sleep/hibernate settings and other related power management settings are set to off/never when plugged in. The issue does not occur while using apps or moving the mouse, but does occur while idle, even though it's not supposed to be sleeping at all. I have not installed or updated any software, not even browser plugins or extensions, in the past several days. The issue only began approximately two hours ago, while I was out grabbing a bite to eat at the drive-thru down the street.
Searching the internet provided only old articles and posts from 2 or more years ago, and exclusively related to upgrading from prior versions of Windows (usually 7, but occasionally 8). I don't want to do a registry edit - and i shouldn't have to - just to fix this random problem that popped up with no obvious trigger or explanation.
I have rebooted once, which has not fixed the problem. I ran the powercfg command line utility as a couple threads had suggested; I have posted my results below.
HELP!!!
Continue reading...
My laptop was working just fine, even after the definitions update...until a short time ago. Suddenly I am finding my computer going to sleep on its own, after very brief periods of inactivity. If I am using an app (for example, right now as I type this in Opera), or if I move the mouse, it does not sleep; however, as soon as I stop it sleeps after anywhere between 2 and 5 minutes, and displays the lock screen upon waking - it's not even allowing enough time for the screensaver to kick in. I thought that maybe my machine had updated and rebooted, so I checked: there has not been an update that triggered this, as it was acting normally after the last update yesterday, which was in the middle of the day and was Windows Defender definitions only (the last system update was a week ago). I have verified that there have been no changes to any of my power, sleep/timeout, or screensaver settings.
Normal course of events when plugged in, like it is currently: screensaver will start after 10 minutes of inactivity; no lock screen on wake, and no automatic system sleep, hibernate, or shutdown, at any time. I can leave it running all night, which it will with the screensaver running and displaying for those several hours, and simply pick right back up where I left off in the morning, without having to enter my password or PIN.
I double-checked that my laptop is plugged in and that I didn't accidentally bump it (as my settings DO allow sleep when on battery) - both ends of the power cable are securely plugged in to their respective spots.
My power settings when plugged in are:
Screensaver: after 10 mins, no lock screen
USB selective suspend: disabled (this was necessary to keep my USB keyboard/mouse usable after sleep and without needing to reboot)
Screen timeout never
System sleep: never
System hibernate: never
Turn off hard disk: never
Allow hybrid sleep: off
Intel graphics power plan: maximum performance
Wireless adapter power saving: maximum performance
Lid close: do nothing (I have not touched the lid for several days - my laptop is connected to an external monitor (TV) via HDMI, due to having cracked the screen the day after purchase - DOH!)
Power button: hibernate
Sleep button: sleep (I have only a power button to my knowledge, and again have not touched in a VERY long time, no need!)
PCI Express link state power management: off
Minimum processor state: 100%
Maximum processor state: 100%
Turn off display: never
Again, my system has not received any Windows updates in the last week other than definitions for Windows Defender. It is plugged in, with the battery at 100%. All sleep/hibernate settings and other related power management settings are set to off/never when plugged in. The issue does not occur while using apps or moving the mouse, but does occur while idle, even though it's not supposed to be sleeping at all. I have not installed or updated any software, not even browser plugins or extensions, in the past several days. The issue only began approximately two hours ago, while I was out grabbing a bite to eat at the drive-thru down the street.
Searching the internet provided only old articles and posts from 2 or more years ago, and exclusively related to upgrading from prior versions of Windows (usually 7, but occasionally 8). I don't want to do a registry edit - and i shouldn't have to - just to fix this random problem that popped up with no obvious trigger or explanation.
I have rebooted once, which has not fixed the problem. I ran the powercfg command line utility as a couple threads had suggested; I have posted my results below.
HELP!!!
Continue reading...