T
Tricov
Hello,
we have a client who has a server on which he has a cash register program.
They have a remote location out of town from which they charge customers various items for contruction.
From the program, they can print out A4 format receipt and POS receipts.
The server changes ports out of some reason. So the next day, they cannot print because Windows Server has changed the ports or sometimes deletes the printers for no reason.
I have some logs enabled which I will attach if they might help.
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 25.3.2019. 10:05:28
Event ID: 372
Task Category: Printing a document
Level: Error
Keywords: Classic Spooler Event,Document Print Job
User: SERVER\Korisnik
Computer: SERVER
Description:
The document Print Document, owned by Korisnik, failed to print on printer Generic / Text Only. Try to print the document again or restart the print spooler.
Data type: NT EMF 1.008. Size of the spool file in bytes: 14060. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\SERVER. Win32 error code returned by the print processor: 67. The network name cannot be found.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>372</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>26</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000840</Keywords>
<TimeCreated SystemTime="2019-03-25T09:05:28.177681500Z" />
<EventRecordID>137</EventRecordID>
<Correlation />
<Execution ProcessID="2540" ThreadID="11100" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>SERVER</Computer>
<Security UserID="S-1-5-21-1243403277-612044259-3505128279-1001" />
</System>
<UserData>
<PrintOnProcFailedEd xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>Print Document</Param1>
<Param2>Korisnik</Param2>
<Param3>Generic / Text Only</Param3>
<Param4>NT EMF 1.008</Param4>
<Param5>14060</Param5>
<Param6>0</Param6>
<Param7>1</Param7>
<Param8>0</Param8>
<Param9>\\SERVER</Param9>
<Param10>67</Param10>
<Param11>The network name cannot be found.
</Param11>
</PrintOnProcFailedEd>
</UserData>
</Event>Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 25.3.2019. 10:05:28
Event ID: 372
Task Category: Printing a document
Level: Error
Keywords: Classic Spooler Event,Document Print Job
User: SERVER\Korisnik
Computer: SERVER
Description:
The document Print Document, owned by Korisnik, failed to print on printer Generic / Text Only. Try to print the document again or restart the print spooler.
Data type: NT EMF 1.008. Size of the spool file in bytes: 14060. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\SERVER. Win32 error code returned by the print processor: 67. The network name cannot be found.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>372</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>26</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000840</Keywords>
<TimeCreated SystemTime="2019-03-25T09:05:28.177681500Z" />
<EventRecordID>137</EventRecordID>
<Correlation />
<Execution ProcessID="2540" ThreadID="11100" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>SERVER</Computer>
<Security UserID="S-1-5-21-1243403277-612044259-3505128279-1001" />
</System>
<UserData>
<PrintOnProcFailedEd xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>Print Document</Param1>
<Param2>Korisnik</Param2>
<Param3>Generic / Text Only</Param3>
<Param4>NT EMF 1.008</Param4>
<Param5>14060</Param5>
<Param6>0</Param6>
<Param7>1</Param7>
<Param8>0</Param8>
<Param9>\\SERVER</Param9>
<Param10>67</Param10>
<Param11>The network name cannot be found.
</Param11>
</PrintOnProcFailedEd>
</UserData>
</Event>
Continue reading...
we have a client who has a server on which he has a cash register program.
They have a remote location out of town from which they charge customers various items for contruction.
From the program, they can print out A4 format receipt and POS receipts.
The server changes ports out of some reason. So the next day, they cannot print because Windows Server has changed the ports or sometimes deletes the printers for no reason.
I have some logs enabled which I will attach if they might help.
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 25.3.2019. 10:05:28
Event ID: 372
Task Category: Printing a document
Level: Error
Keywords: Classic Spooler Event,Document Print Job
User: SERVER\Korisnik
Computer: SERVER
Description:
The document Print Document, owned by Korisnik, failed to print on printer Generic / Text Only. Try to print the document again or restart the print spooler.
Data type: NT EMF 1.008. Size of the spool file in bytes: 14060. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\SERVER. Win32 error code returned by the print processor: 67. The network name cannot be found.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>372</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>26</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000840</Keywords>
<TimeCreated SystemTime="2019-03-25T09:05:28.177681500Z" />
<EventRecordID>137</EventRecordID>
<Correlation />
<Execution ProcessID="2540" ThreadID="11100" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>SERVER</Computer>
<Security UserID="S-1-5-21-1243403277-612044259-3505128279-1001" />
</System>
<UserData>
<PrintOnProcFailedEd xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>Print Document</Param1>
<Param2>Korisnik</Param2>
<Param3>Generic / Text Only</Param3>
<Param4>NT EMF 1.008</Param4>
<Param5>14060</Param5>
<Param6>0</Param6>
<Param7>1</Param7>
<Param8>0</Param8>
<Param9>\\SERVER</Param9>
<Param10>67</Param10>
<Param11>The network name cannot be found.
</Param11>
</PrintOnProcFailedEd>
</UserData>
</Event>Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 25.3.2019. 10:05:28
Event ID: 372
Task Category: Printing a document
Level: Error
Keywords: Classic Spooler Event,Document Print Job
User: SERVER\Korisnik
Computer: SERVER
Description:
The document Print Document, owned by Korisnik, failed to print on printer Generic / Text Only. Try to print the document again or restart the print spooler.
Data type: NT EMF 1.008. Size of the spool file in bytes: 14060. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\SERVER. Win32 error code returned by the print processor: 67. The network name cannot be found.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>372</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>26</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000840</Keywords>
<TimeCreated SystemTime="2019-03-25T09:05:28.177681500Z" />
<EventRecordID>137</EventRecordID>
<Correlation />
<Execution ProcessID="2540" ThreadID="11100" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>SERVER</Computer>
<Security UserID="S-1-5-21-1243403277-612044259-3505128279-1001" />
</System>
<UserData>
<PrintOnProcFailedEd xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Param1>Print Document</Param1>
<Param2>Korisnik</Param2>
<Param3>Generic / Text Only</Param3>
<Param4>NT EMF 1.008</Param4>
<Param5>14060</Param5>
<Param6>0</Param6>
<Param7>1</Param7>
<Param8>0</Param8>
<Param9>\\SERVER</Param9>
<Param10>67</Param10>
<Param11>The network name cannot be found.
</Param11>
</PrintOnProcFailedEd>
</UserData>
</Event>
Continue reading...