Windows Update 1809 Fails Repeatedly. Have Tried Many Troubleshooting Steps.

M

MGmirkin

I've been fighting with Update 1809 for months now. It just steadfastly refuses to install, and occasionally drops a couple of highly generic error messages. Latest is 0x80004005, have previously gotten 0x80004005 - 0x1000a, and a couple others I forget (one or two to do with possible component / database errors).


Originally, update 1809 showed up in my normal updates. It kept trying to install and failing to install.


So, I tried the Windows Update Troubleshooter in windows. It claimed to fix some issues. So, I tried again. Still failed. Tried the one you download from M$... Same. Claimed it fixed some issues (no idea if it actually did or not). Still same errors.


So, I tried the Windows Update Assistant. That failed. Repeatedly.


So, I tried DISM /Online /Cleanup-Image /CheckHealth … /ScanHealth … /RestoreHealth and SFC /scannow with little success. That is to say, no violations found, nothing repaired.


Did the old "rename SoftwareDistribution.bak" "rename Catroot2.bak" to reset caches & components (yes, did all the net stop / net start on wuauserv, cryptsvc, BITS, etc. in the process). No joy whatsoever. As if it was something that mundane...


So, I tried the Media Creation Tool via USB drive (PNY 16GB thumb drive). That usually gets to the end of the start of setup (blue setup screen), goes in for a "Windows will restart in a few moments" and then simply pops up a message "Windows 10 Update Failed" with no further comment. What gives? LAME...


So, I tried the solution of downloading the latest "servicing stack update," but it says it's already installed, and doesn't even attempt to install itself (I guess it considers it redundant).


So, l I tried looking up the latest cumulative update KB for 1803 and reinstalling, as another troubleshooting guide suggested. It says the cumulative update is already installed, and refuses to attempt reinstalling it.

I've tried a clean boot (disable all non-Microsoft services, and disable all startup items). Update / Update Assistant / Media Creation Tool all still fail in clean boot.

I tried booting into safe mode. But it doesn't seem to like me trying the MCT installer from safe mode, and the regular update / update assistant still failed.

I've tried looking at the WindowsUpdate log file(s), but nothing immediately jumps out at me from the technobabble therein. Searching for "fatal" or "warning" as one troubleshooting guide suggested finds nothing in the log with either such word.

I've tried disconnecting all USB peripherals other than mouse / keyboard prior to & during update.

I had very similar problems with a prior update. Fall Creator's Update, I think? Can't recall if that was 1803 or some prior one. IT failed and failed and failed and failed, and then one day, for basically no good reason, it worked (and I immediately created a new restore point, after the update, cleared the cache, logs, etc. so there was no way it could accidentally rollback). Neither here nor there, just saying WU has been a pain in the hindquarters before.


Anyway, I'm running a Gateway DX4350. It's an older model, but it checks out. Runs Win10 perfectly fine, by and large. Other than these stupid update fails.

Processor AMD Phenom(tm) II X6 1045T Processor
16GB RAM (4x4G Corsair PC3-10700)
1TB Samsung EVO 860 SSD (as primary boot drive [upgraded last summer])
2TB HDD (converted to secondary storage drive)
MSI Radeon HD 6850 video card (older model, but works great; may upgrade at some point).
Brother laser printer (HL 5370-DW)
ASUS Bluetooth 4.0 dongle (USB-BT400)
Logitech webcam (C210, I believe?)
ASUS external Blu-Ray reader & DVD/RW (SBC-06D2X-U)

I think that's pretty much all of my applicable peripherals and such?

I have little or no interest in "resetting" or "clean installing" my machine, as that would be a rather heinous pain in my hindquarters, as I'd have to re-download and reinstall many, many, many, many programs, some of which semi-literally no longer exist (like my Lytro desktop app, for accessing my Lytro camera's image gallery; Lytro no longer is in business, and thus the installer for the app basically no longer exists in the wild).

I'd really like to figure out what the *actual* issue / failure point is for these stupid updates that repeatedly fail to install. Is there a technical way to pin down the precise thing that is failing in the update process and fix it? I'd assume the log files would tell the tale, but, who knows? It's a bit like trying to read a Greek instruction manual. :p

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